User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
69SmartHub or Base Station USB Local Storage
Essential Video Doorbell Wired
User Manual
USB storage device format
The SmartHub supports these le formats for local storage:
• FAT16
• FAT32
• ExFAT
• ext2FAT
• ext3FAT
• ext4FAT
• HFS+
The minimum USB drive size is 16 GB and the maximum size drive that those le systems
support is 2 TB. The SmartHub supports USB 2.0-compatible devices. Not all HDDs are
compatible with the SmartHub. If you’re not sure, consult the manufacturer of the HDD.
View the USB storage device status
1. Open the Arlo app.
2. Tap SmartHub/Base Station/Bridge.
3. Check the color of the USB icon
:
• Gray. No USB device is connected.
• Black. A USB device is connected to the SmartHub.
• Amber. The SmartHub is recording onto the USB device.
4. To view more information about the USB device status, under LOCAL STORAGE, tap
Storage Settings.
The USB status displays GOOD or indicates if the USB device needs to be formatted, or is
full. The Arlo app also noties you if this occurs.
View available USB device storage
The Arlo app noties you if the USB device is getting full, but you can also view the available
storage.
1. Open the Arlo app.
2. Tap SmartHub/Base Station/Bridge > Storage Settings.
The Available Storage eld displays the amount of storage available on the USB device.