User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
9Get to Know Your Doorbell
Essential Video Doorbell Wired
User Manual
FAQs
• Does the wired Arlo Essential Video Doorbell require a SmartHub or base station?
No, you can connect your wired Arlo Essential Video Doorbell directly to your home’s 2.4
GHz WiFi network if you prefer. The doorbell is compatible with Arlo SmartHub models
VMB5000 and VMB4540 and with Base Station with Siren models VBM4500 and VMB4000.
• Is leaving a message on the wired Arlo Essential Video Doorbell the same as leaving a
message on the Arlo Audio Doorbell?
Yes. If no action has been taken 20 seconds aer a doorbell press, the visitor is prompted
to leave a voicemail. This also happens when you decline a doorbell call. You must have
an Arlo Smart plan for users to access voicemail prompts. (You can enable the voicemail
feature through Leave your message under Call Settings.)
• Is the wired Arlo Essential Video Doorbell compatible with my existing Arlo system?
Yes. The wired Arlo Essential Video Doorbell doesn’t require a base station or SmartHub
but it can still be congured to trigger recordings on other cameras or vice versa.
• Can I pair the wired Arlo Essential Video Doorbell with other Arlo cameras?
No. The wired Arlo Essential Video Doorbell has its own integrated camera. However, you
can set up cross-triggering so that other Arlo cameras record when the Video Doorbell
detects motion.