User Manual
Table Of Contents
- 1. Get to Know Your Arlo Video Doorbell
- 2. Get Started
- 3. Use Your Video Doorbell
- 4. View and Record Videos
- 5. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Video Doorbell settings
- Adjust the flicker setting
- View device information
- Remove a device from your account
- Restart the Video Doorbell from the Arlo app
- 6. Modes, Rules, and Alerts
- 7. Troubleshooting
- Video Doorbell doesn’t scan the QR code in the Arlo app during setup
- The Arlo app doesn’t find the doorbell during setup
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Use Bypass mode for the Power Kit
- The chime doesn’t ring when I press the doorbell
- Video Doorbell LED doesn’t light
- Power interruption notification
- Remove the Video Doorbell from its mount
- Reset the Video Doorbell
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
11Get Started
Video Doorbell
User Manual
3. Follow the specic instructions in the Arlo app for how to connect the Power Kit
wires to your chime.
If your chime is more complex than two or three wires, then you might need to
consult a professional electrician.
4. Place your Power Kit in the chime box.
Make sure to place the Power Kit in a safe spot in the chime box that won’t
interfere with the operation of the chime. See the suggested placements and
areas to avoid, as illustrated in the Arlo app.
Install your Video Doorbell
You need:
• The items that came in the Arlo Video Doorbell box
• Phillips screwdriver
• (Optional) power drill
After installing the Power Kit in your chime box, follow the steps in the Arlo app to
install your doorbell.
The Arlo app guides you through installation in this order:
1. Turn off your power at the breaker.
Warning: Failure to turn off your power might result in serious injury.
2. Remove and disconnect your existing doorbell.
3. Determine whether to use the at mounting
plate on its own, or combine it with the angled
mounting plate to adjust the eld of view for
your doorbell.
Angled mounting plate