User Manual
Table Of Contents
- 1. Get to Know Your Arlo Video Doorbell
- 2. Get Started
- 3. Use Your Video Doorbell
- 4. View and Record Videos
- 5. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Video Doorbell settings
- Adjust the flicker setting
- View device information
- Remove a device from your account
- Restart the Video Doorbell from the Arlo app
- 6. Modes, Rules, and Alerts
- 7. Troubleshooting
- Video Doorbell doesn’t scan the QR code in the Arlo app during setup
- The Arlo app doesn’t find the doorbell during setup
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Use Bypass mode for the Power Kit
- The chime doesn’t ring when I press the doorbell
- Video Doorbell LED doesn’t light
- Power interruption notification
- Remove the Video Doorbell from its mount
- Reset the Video Doorbell
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
18Use Your Video Doorbell
Video Doorbell
User Manual
3. To talk to the visitor, speak into your phone as you normally do.
You can also tap a button to toggle between hands-free and earpiece mode, play
a quick reply message for the visitor, or mute your sound.
4. To toggle between hands-free and earpiece mode, tap the speaker button.
5. To play a quick reply message, tap the message icon and select a message from
the list.
6. To mute yourself so that the visitor doesn’t hear sound, tap the microphone
button.
7. When you’re nished, tap End.
Respond to a visitor with a Quick Reply
1. When you receive a call from the Arlo Video Doorbell, tap Accept.
2. If you’re prompted to allow Arlo to access the camera, tap OK.
The incoming call page displays.
3. To play a quick reply message, tap the message icon and select a message from
the list.
The messages are:
• We will be right there.
• Leave the package outside.
• Sorry, I’m not interested.
• Can I help you?
• I’m busy right now.
Change the language for Quick Reply messages
1. Open the Arlo app.
2. Tap the gear icon next to the Arlo Video Doorbell.
3. Scroll down and tap Language.
4. Select a language.