User Manual
Table Of Contents
- 1. Get to Know Your Arlo Video Doorbell
- 2. Get Started
- 3. Use Your Video Doorbell
- 4. View and Record Videos
- 5. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Video Doorbell settings
- Adjust the flicker setting
- View device information
- Remove a device from your account
- Restart the Video Doorbell from the Arlo app
- 6. Modes, Rules, and Alerts
- 7. Troubleshooting
- Video Doorbell doesn’t scan the QR code in the Arlo app during setup
- The Arlo app doesn’t find the doorbell during setup
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Use Bypass mode for the Power Kit
- The chime doesn’t ring when I press the doorbell
- Video Doorbell LED doesn’t light
- Power interruption notification
- Remove the Video Doorbell from its mount
- Reset the Video Doorbell
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
19Use Your Video Doorbell
Video Doorbell
User Manual
Play a message from a visitor
If a visitor leaves a message after pressing your doorbell, the message is saved in your
Arlo library.
1. Open the Arlo app.
2. Tap Library.
3. Tap the doorbell recording.
Turn Silent mode on and off
Silent mode stops incoming calls and chimes.
To turn Silent mode on and off:
1. Open the Arlo app.
2. Tap the gear icon next to the Arlo Video Doorbell.
3. Tap Silent Mode.
4. Tap On or Off.
Turn the Video Doorbell off and on
1. Open the Arlo app.
2. Tap the gear icon next to the Arlo Video Doorbell.
3. Tap Device On.
Control the LED
The LED on your Video Doorbell indicates how the doorbell is operating. By default,
the doorbell lights white in a slow breathing pattern when motion is detected and
lights solid white when a video call is accepted and active. You can toggle these LED
patterns on and off.
To change the settings for the Status LEDs:
1. Open the Arlo app.
2. Tap the gear icon next to the Arlo Video Doorbell.
3. Tap Doorbell LED.