User Manual
Table Of Contents
- 1. Get to Know Your Arlo Video Doorbell
- 2. Get Started
- 3. Use Your Video Doorbell
- 4. View and Record Videos
- 5. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Video Doorbell settings
- Adjust the flicker setting
- View device information
- Remove a device from your account
- Restart the Video Doorbell from the Arlo app
- 6. Modes, Rules, and Alerts
- 7. Troubleshooting
- Video Doorbell doesn’t scan the QR code in the Arlo app during setup
- The Arlo app doesn’t find the doorbell during setup
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Use Bypass mode for the Power Kit
- The chime doesn’t ring when I press the doorbell
- Video Doorbell LED doesn’t light
- Power interruption notification
- Remove the Video Doorbell from its mount
- Reset the Video Doorbell
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
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Contents
1. Get to Know Your Arlo Video Doorbell 5
Video Doorbell front view .............................................................................................5
Video Doorbell rear view ...............................................................................................6
Installation requirements ...............................................................................................6
Get the Arlo app .............................................................................................................6
Do more with Arlo ..........................................................................................................7
FAQs .................................................................................................................................7
2. Get Started 8
Use the Arlo app for installation and setup ..............................................................10
Install the Power Kit in your chime box ......................................................................10
Install your Video Doorbell .........................................................................................11
Use the optional wire extensions ...............................................................................12
Video Doorbell LED .....................................................................................................14
Tips for optimal WiFi performance ............................................................................15
Test motion detection ..................................................................................................15
Control when your doorbell detects motion ............................................................16
3. Use Your Video Doorbell 17
Answer your Video Doorbell from your smartphone ..............................................17
Accept a call from your Video Doorbell ....................................................................17
Respond to a visitor with a Quick Reply ....................................................................18
Play a message from a visitor ......................................................................................19
Turn Silent mode on and off .......................................................................................19
Turn the Video Doorbell off and on ...........................................................................19
Control the LED ............................................................................................................19
Change the call settings ..............................................................................................20
4. View and Record Videos 21
View your Video Doorbell’s camera feed ..................................................................22
Record clips from live video ........................................................................................22
Take a snapshot from live video .................................................................................23
Talk and Listen ...............................................................................................................23