User Manual
Table Of Contents
- 1. Get to Know Your Arlo Video Doorbell
- 2. Get Started
- 3. Use Your Video Doorbell
- 4. View and Record Videos
- 5. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Video Doorbell settings
- Adjust the flicker setting
- View device information
- Remove a device from your account
- Restart the Video Doorbell from the Arlo app
- 6. Modes, Rules, and Alerts
- 7. Troubleshooting
- Video Doorbell doesn’t scan the QR code in the Arlo app during setup
- The Arlo app doesn’t find the doorbell during setup
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Use Bypass mode for the Power Kit
- The chime doesn’t ring when I press the doorbell
- Video Doorbell LED doesn’t light
- Power interruption notification
- Remove the Video Doorbell from its mount
- Reset the Video Doorbell
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
25View and Record Videos
Video Doorbell
User Manual
Delete an activity zone
1. Open the Arlo app.
2. Tap Settings > My Devices.
3. Select the Arlo Video Doorbell.
4. Under VIDEO, tap Activity Zones.
5. Tap a zone to select it.
6. Delete the device.
On an iOS device, slide the motion detection zone to the left and tap Delete.
On an Android device, slide the motion detection zone to the left.
View recordings and snapshots
With an Arlo Smart plan, your recordings and snapshots are stored in your Arlo library.
You can use the lter and the calender to nd and view specic recordings.
Access cloud recordings
Your Arlo Video Doorell records when it is in an armed mode and detects motion.
Your Arlo recordings are sent to your Arlo account in the cloud and stored in your
library. Recordings are encrypted with your user name and password.
You can access your recordings from the Arlo app on your mobile device or by using
a web browser to visit https://my.arlo.com/#/login. You can download recordings
from the cloud and save them.
Use the Library
You can use the library to nd and view recordings based on the date.
1. Open the Arlo app.
2. Tap Library.
A green circle indicates the selected day. A green dot below the date indicates
each day on which a video clip was recorded.
3. Tap a highlighted date.
Recordings from that date display below the calendar.