User Manual
Table Of Contents
- 1. Get to Know Your Arlo Video Doorbell
- 2. Get Started
- 3. Use Your Video Doorbell
- 4. View and Record Videos
- 5. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Video Doorbell settings
- Adjust the flicker setting
- View device information
- Remove a device from your account
- Restart the Video Doorbell from the Arlo app
- 6. Modes, Rules, and Alerts
- 7. Troubleshooting
- Video Doorbell doesn’t scan the QR code in the Arlo app during setup
- The Arlo app doesn’t find the doorbell during setup
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Use Bypass mode for the Power Kit
- The chime doesn’t ring when I press the doorbell
- Video Doorbell LED doesn’t light
- Power interruption notification
- Remove the Video Doorbell from its mount
- Reset the Video Doorbell
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
29Change Your Settings
Video Doorbell
User Manual
Set up two-step verication
1. Open the Arlo app.
2. Tap Settings.
3. In the ACCOUNT section, select Prole > Login Settings > Two-Step
Verication.
4. Tap the switch next to Enable.
5. Select your verication method.
Note: Your Arlo account email is an automatic back-up option.
6. Follow the instructions in the app to complete your two-step verication setup.
Add a phone number or device to two-step verication
1. Open the Arlo app.
2. Tap Settings.
3. In the ACCOUNT section, select Prole > Login Settings > Two-Step
Verication.
4. To add a phone number, tap Add SMS Verication and enter the phone number.
5. To add a trusted device, tap Add Trusted Device.
Remove a phone number or device from two-step
verication
1. Open the Arlo app.
2. Tap Settings.
3. In the ACCOUNT section, select Prole > Login Settings > Two-Step
Verication.
4. Tap the trashcan icon next to a phone number or trusted device.