User Manual
Table Of Contents
- 1. Get to Know Your Arlo Video Doorbell
- 2. Get Started
- 3. Use Your Video Doorbell
- 4. View and Record Videos
- 5. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Video Doorbell settings
- Adjust the flicker setting
- View device information
- Remove a device from your account
- Restart the Video Doorbell from the Arlo app
- 6. Modes, Rules, and Alerts
- 7. Troubleshooting
- Video Doorbell doesn’t scan the QR code in the Arlo app during setup
- The Arlo app doesn’t find the doorbell during setup
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Use Bypass mode for the Power Kit
- The chime doesn’t ring when I press the doorbell
- Video Doorbell LED doesn’t light
- Power interruption notification
- Remove the Video Doorbell from its mount
- Reset the Video Doorbell
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
36Change Your Settings
Video Doorbell
User Manual
3. Tap Video Settings.
4. Move the slider to increase or decrease the video brightness.
Change the video quality
This change takes effect on the next video stream or motion recording.
1. Open the Arlo app.
2. Tap the gear icon next to the Arlo Video Doorbell.
3. Tap Video Settings > Video Quality.
4. Tap to select 1536sq, 1080sq, or 720sq.
Turn night vision on and off
When night vision is enabled, the camera automatically turns on infrared (IR) LEDs
to record in low-light conditions. We recommend that you turn off night vision if the
camera is facing reective surfaces, such as windows. This change takes effect on the
next video stream or motion recording.
1. Open the Arlo app.
2. Tap the gear icon next to the Arlo Video Doorbell.
3. Tap Video Settings.
4. Tap Night Vision.
5. If you’re using an Android device, tap the slider.
Turn Auto HDR on and off
High dyanmic range (HDR) solves the problem with over- or under-exposed images
of scenes with both bright and dark areas in the same picture. Your Arlo Video
Doorbell automatically determines when to use HDR. HDR is optimized for outdoor
environments. Your camera comes set to use HDR automatically, but you can turn it on
and off. This change takes effect on the next video stream or motion recording.
1. Open the Arlo app.
2. Tap the gear icon next to the Arlo Video Doorbell.
3. Tap Video Settings.
4. Tap Auto HDR.
If you’re using an Android device, tap the slider.