User Manual
Table Of Contents
- 1. Get to Know Your Arlo Video Doorbell
- 2. Get Started
- 3. Use Your Video Doorbell
- 4. View and Record Videos
- 5. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Video Doorbell settings
- Adjust the flicker setting
- View device information
- Remove a device from your account
- Restart the Video Doorbell from the Arlo app
- 6. Modes, Rules, and Alerts
- 7. Troubleshooting
- Video Doorbell doesn’t scan the QR code in the Arlo app during setup
- The Arlo app doesn’t find the doorbell during setup
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Use Bypass mode for the Power Kit
- The chime doesn’t ring when I press the doorbell
- Video Doorbell LED doesn’t light
- Power interruption notification
- Remove the Video Doorbell from its mount
- Reset the Video Doorbell
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
56Troubleshooting
Video Doorbell
User Manual
Reset the Video Doorbell
Resetting your Video Doorbell returns it to default settings. Your doorbell is also
removed from your Arlo account when you reset it. This means that you must use the
Arlo app to add and set up your Video Doorbell after a reset.
Use a paperclip or the release pin that came with your Video Doorbell.
1. If you already installed your Video Doorbell, remove it from the mount so that you
can access the rear of the Video Doorbell.
To do this, press the release pin into the pin hole.
The doorbell releases with a click sound.
2. Use a paperclip or the release pin to press and hold the reset button on the back
of the doorbell for about 10 seconds.
The doorbell LED ashes white.
3. To add the doorbell to your Arlo account and set it up, open the Arlo app and tap
Add New Device.
Release pin