User Manual
Table Of Contents
- 1. Get to Know Your Arlo Video Doorbell
- 2. Get Started
- 3. Use Your Video Doorbell
- 4. View and Record Videos
- 5. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Video Doorbell settings
- Adjust the flicker setting
- View device information
- Remove a device from your account
- Restart the Video Doorbell from the Arlo app
- 6. Modes, Rules, and Alerts
- 7. Troubleshooting
- Video Doorbell doesn’t scan the QR code in the Arlo app during setup
- The Arlo app doesn’t find the doorbell during setup
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Use Bypass mode for the Power Kit
- The chime doesn’t ring when I press the doorbell
- Video Doorbell LED doesn’t light
- Power interruption notification
- Remove the Video Doorbell from its mount
- Reset the Video Doorbell
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
6Get to Know Your Arlo Video Doorbell
Video Doorbell
User Manual
Video Doorbell rear view
Installation requirements
To install your Arlo Video Doorbell, you need:
• A wired doorbell and chime with existing electrical wiring
• Voltage between 16V AC and 24V AC, and a 10VA transformer
Follow the instructions in the Arlo app to connect the Arlo Video Doorbell to your
home’s existing doorbell wiring. If you need further help, contact a local electrician
or professional to assist you. Arlo has also partnered with HelloTech to provide
nationwide professional installation services for the Arlo Video Doorbell. Visit
www.Hellotech.com/arlo to learn more.
Get the Arlo app
Download the Arlo app. The Arlo app lets you create an Arlo account in the cloud and
set up and manage all your Arlo devices.
Note: If you already use the Arlo
app, make sure that you’re using the
latest version. To nd out if an update
is available, go to the app store and
search for Arlo.
Reset button
(pinhole)
Wiring screws