User Manual
Table Of Contents
- 1. Get to Know Your Arlo Video Doorbell
- 2. Get Started
- 3. Use Your Video Doorbell
- 4. View and Record Videos
- 5. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Video Doorbell settings
- Adjust the flicker setting
- View device information
- Remove a device from your account
- Restart the Video Doorbell from the Arlo app
- 6. Modes, Rules, and Alerts
- 7. Troubleshooting
- Video Doorbell doesn’t scan the QR code in the Arlo app during setup
- The Arlo app doesn’t find the doorbell during setup
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Use Bypass mode for the Power Kit
- The chime doesn’t ring when I press the doorbell
- Video Doorbell LED doesn’t light
- Power interruption notification
- Remove the Video Doorbell from its mount
- Reset the Video Doorbell
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
Support
For product updates and web support, visit http://www.arlo.com/en-us/support/.
Arlo Technologies, Inc.
2200 Faraday Ave. Suite 150
Carlsbad, CA 92008 USA
Document publication date: December
2019
PN 202-50004-01
Trademarks
© Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks
of Arlo Technologies, Inc. App Store is a service mark of Apple Inc. Google Play and
the Google Play logo are trademarks of Google LLC. Amazon and all related logos
are trademarks of Amazon.com, Inc. or its affiliates. Any other trademarks are for
reference purposes.
Compliance
For regulatory compliance information including the EU Declaration of Conformity,
visit www.arlo.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.