User Manual
Table Of Contents
- 1. Get to Know Your Arlo Video Doorbell
- 2. Get Started
- 3. Use Your Video Doorbell
- 4. View and Record Videos
- 5. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Video Doorbell settings
- Adjust the flicker setting
- View device information
- Remove a device from your account
- Restart the Video Doorbell from the Arlo app
- 6. Modes, Rules, and Alerts
- 7. Troubleshooting
- Video Doorbell doesn’t scan the QR code in the Arlo app during setup
- The Arlo app doesn’t find the doorbell during setup
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Use Bypass mode for the Power Kit
- The chime doesn’t ring when I press the doorbell
- Video Doorbell LED doesn’t light
- Power interruption notification
- Remove the Video Doorbell from its mount
- Reset the Video Doorbell
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
7Get to Know Your Arlo Video Doorbell
Video Doorbell
User Manual
Do more with Arlo
You can add these options, which are sold separately:
• Add more Arlo cameras and devices. Cover more areas in and around your
home by adding cameras, security lights, and more.
• Upgrade your Arlo subscription. For more information,visit What are the
available Arlo subscription plans and how much cloud recording is available?.
FAQs
• Does the Arlo Video Doorbell require a SmartHub or base station?
No. You can connect your Arlo Video Doorbell directly to your home’s 2.4 GHz
WiFi network.
• Is leaving a message on the Arlo Video Doorbell the same as leaving a message
on the Arlo Audio Doorbell?
Yes. If no action has been taken 20 seconds after a doorbell press, the visitor is
prompted to leave a voicemail. This also happens when you decline a doorbell
call. You must have an Arlo Smart plan for users to access voicemail prompts.
(You can enable the voicemail feature through Leave your message under Call
Settings.)
• Is the Arlo Video Doorbell compatible with my existing Arlo system?
Yes. The Arlo Video Doorbell doesn’t require a base station or SmartHub but it can
still be congured to trigger recordings on other cameras or vice versa.
• Can I pair the Arlo Video Doorbell with other Arlo cameras?
No. The Arlo Video Doorbell has its own integrated camera. However, you can set
up cross-triggering so that other Arlo cameras record when the Video Doorbell
detects motion.