User Manual
Table Of Contents
- 1. Get to Know Your Arlo Video Doorbell
- 2. Get Started
- 3. Use Your Video Doorbell
- 4. View and Record Videos
- 5. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Video Doorbell settings
- Adjust the flicker setting
- View device information
- Remove a device from your account
- Restart the Video Doorbell from the Arlo app
- 6. Modes, Rules, and Alerts
- 7. Troubleshooting
- Video Doorbell doesn’t scan the QR code in the Arlo app during setup
- The Arlo app doesn’t find the doorbell during setup
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Use Bypass mode for the Power Kit
- The chime doesn’t ring when I press the doorbell
- Video Doorbell LED doesn’t light
- Power interruption notification
- Remove the Video Doorbell from its mount
- Reset the Video Doorbell
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
9Get Started
Video Doorbell
User Manual
Use a multimeter to check the voltage of a transformer
1. Disconnect your existing doorbell.
To do this, unmount or unscrew your existing doorbell to expose the wiring or AC
terminals on the back.
2. Set your multimeter to AC (the V with a wavy line on top or next to it).
3. Connect the two probes from the multimeter to the wires from your doorbell.
4. Read the voltage level on your multimeter’s display.
If the voltage level is between 16-24 VAC, you can use the Arlo Video Doorbell
with your current doorbell transformer.
If the voltage level is lower than 16VAC or the transformer is underpowered (less
than 10VA) then consider having the transformer replaced by an electrician or a
professional service provider.
Check the voltage level printed on the doorbell
transformer
A doorbell transformer is a device that steps down your household AC voltage to a
lower voltage suitable for powering an electric doorbell.
The transformer is typically found:
• In the front closet near your existing doorbell
• Near your house’s circuit breaker
• In the basement or attic
• In the garage
• Near your house’s furnace
Sample doorbell transformer