User Manual
Table Of Contents
- 1. Get to Know Your Essential Series Camera
- 2. Get Started
- Use the Arlo app for installation and setup
- Charge your camera indoors
- Use the sync button to wake the camera
- Check the LED
- Find a good location for your camera
- Wall mount your camera
- Connect an optional Essential Solar Panel (sold separately)
- Test motion detection
- Position your camera to detect motion in specific areas
- Arm your camera to detect motion
- 3. WiFi Setup and Connections
- 4. Use Your Essential Series Camera
- 5. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Control whether the spotlight turns on when motion is detected
- Use a rule to activate the camera’s siren
- Add a rule with an optional base station siren trigger
- Manage alerts
- Schedule when your camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Custom modes
- 6. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Camera settings
- Video Settings
- Adjust the audio settings
- Adjust the flicker setting
- Restart the camera from the Arlo app
- View device information
- Remove a device from your account
- Optional SmartHub and Base Station settings
- 7. SmartHub SD Card Storage
- 8. SmartHub or Base Station USB Storage
- 9. Arlo Connect
- 10. Troubleshooting
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10. Troubleshooting
Scan a QR code during setup
During setup, the camera must scan a QR code from the Arlo app when you’re adding the
camera to your 2.4 GHz WiFi network. If your camera doesn’t emit a chime sound aer
scanning the QR code, then the QR code wasn’t successfully scanned.
If your camera didn’t scan the QR code:
• Move your mobile device farther from or closer to the camera lens.
Position your mobile device about 6 in. (15 cm) from the camera lens, and slowly move it
closer. If that doesn’t work, try moving your mobile device farther away. You can also try
dierent angles.
• Decrease or increase the brightness on your mobile device.
Your mobile device’s brightness might be too high or low for your camera to scan the QR
code.
If it’s dark outside, try setting the brightness on your mobile device to the 50% level.
If it’s bright outside, try raising the brightness on your mobile device to the highest level.
• Disable Dark Mode if you’re using an iOS device.
In your iOS Settings, scroll down to nd and select Display & Brightness. Choose Light
mode under the Appearance options.
• Scan the QR code in an evenly lit area.
Avoid scanning the QR code in the dark or in direct sunlight. If you are installing at night,
turn on porch lights. If your camera is exposed to direct sunlight during installation,
provide some shade.
• Try using a mobile device with a larger screen such as a tablet or iPad, if available.
• Clean the camera lens.
The camera lens might have debris or a smudge on it, hindering its ability to scan the QR
code. Try using a lint-free cloth to remove anything that might prevent the camera from
scanning the QR code.