User Manual
Table Of Contents
- 1. Get to Know Your Camera
- 2. Get Started
- Use the Arlo app
- Insert the battery
- Check the LED
- Find a good location for your camera
- Wall-mount your camera with the magnetic mount
- Install an optional outdoor mount (sold separately)
- Install an XL rechargeable battery and housing (sold separately)
- Install a Total Security Mount (sold separately)
- Check your camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera
- HEVC 2K playback-supported devices
- 3. WiFi Setup and Connections
- WiFi connection options for your camera
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your camera’s WiFi connection to a SmartHub or base station
- Move your camera’s WiFi connection to a direct router connection
- 4. Use your Pro 4 Spotlight Camera
- Turn the camera spotlight on and off manually
- Foresight
- Record clips from live video
- Take a snapshot from live video
- CVR with an optional Arlo SmartHub or base station
- Customize your camera feed image
- Motion detection activity zones
- 2-Way Audio
- Turn the camera siren on and off manually
- View recordings and snapshots
- Download recordings
- 5. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Use a rule to activate the the camera’s siren
- Add a rule with an optional base station siren trigger
- Manage alerts
- Schedule when your camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Detect audio alarms with your camera
- 6. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Camera settings
- Video Settings
- Change the audio settings
- Adjust the flicker setting
- Restart the camera from the Arlo app
- View device information
- Remove a device from your account
- 7. SmartHub or Base Station USB Storage
- 8. SmartHub SD Card Storage
- 9. Arlo Connect
- 10. Arlo Rechargeable Battery
- 11. Troubleshooting
85Troubleshooting
Pro 4 Spotlight Camera
User Manual
Check the Arlo app notication settings on an Android device
Make sure that you allow the Arlo app to receive push notications. The Arlo app push
notications can be disabled on iOS and Android devices.
1. Tap the Settings icon for your Android device.
2. Tap Application Manager > Arlo.
3. Make sure that the Show Notications setting is selected.
If you said no to push notications at installation
When you install the Arlo app for the rst time, to receive alerts, you must select Allow when
asked if you want Arlo to send you push notications. For iOS apps, aer you respond to this
alert, it isn’t presented again unless the device is restored to factory settings or the app is
uninstalled for at least a day.
If you said no on an iOS device, uninstall the app, wait for a day, and then reinstall it, and
allow notications. If you don’t want to wait a day before you reinstall the app, you can use
the system clock on your device to simulate a day. Set the system clock forward a day or
more, turn your device o, and then turn the device back on. Aer you reinstall the app, return
the system clock to the correct setting.
Arlo Smart Alarm Detection isn’t working
Alarm Detection noties you in your Arlo app when a smoke or carbon monoxide (CO)
detector’s alarm is activated. You need an Arlo Smart subscription to use this feature (see
Detect audio alarms with your camera on page 46).
Your camera might not detect an alarm in the following situations:
• Your alarm doesn’t emit a T3 or T4 alarm pattern.
• Multiple overlapping alarms occur.
• Echoes occur in the alarm location.
• Another noise is equal to, or louder than, the alarm.