Pro 4 Wire-Free Spotlight Camera User Manual
Contents 1. Get to Know Your Camera 6 Get the Arlo app.................................................................................................................................... 6 Meet your Pro 4 Spotlight Camera.................................................................................................... 6 Accessories............................................................................................................................................. 7 2.
Pro 4 Spotlight Camera Take a snapshot from live video...................................................................................................... 29 CVR with an optional Arlo SmartHub or base station ................................................................ 29 Customize your camera feed image............................................................................................... 29 Motion detection activity zones......................................................................
Pro 4 Spotlight Camera Video Settings...................................................................................................................................... 58 Change the audio settings................................................................................................................ 62 Adjust the flicker setting.................................................................................................................... 62 Restart the camera from the Arlo app.............
Solar Panel charging.......................................................................................................................... 78 Battery life............................................................................................................................................ 79 Safe handling and usage guidelines for removable and rechargeable batteries 12. Troubleshooting 80 82 Scan a QR code during setup.............................................................................
1. Get to Know Your Camera Rest easy knowing your home is protected, whether you’re there or away with Arlo Pro 4. With no wires, your camera connects directly to your WiFi network so you can easily install in minutes. See more details with color night vision, an integrated spotlight, and a wider field of view. Get the Arlo app Download the Arlo app. The Arlo app lets you create an Arlo account in the cloud and set up and manage all your Arlo devices.
Pro 4 Spotlight Camera Pro 4 Spotlight Camera features • 2K video with HDR. Zoom in on objects and see clearer details and colors in 2K HDR. • Color night vision. See what’s lurking with color night vision or black and white. • Integrated spotlight. Light up the night and ward off unwelcome guests. • Fast and easy wire-free set up. Magnetic mount makes it easy to install and adjust. • 160 degree view. Keep an eye on more of what matters with a wider field of view. • Magnetic charging.
2. Get Started Use the Arlo app The free Arlo app helps you complete setup and guides you through the installation process. 1. Open the Arlo app and connect to your WiFi network. If you don’t have the app, you can download it and create your Arlo account. Once you set up your Arlo account, you can access it from the Arlo app on a smartphone or tablet, or from a computer using a web browser. If you’re using a computer, enter https://my.arlo.com/#/login in the address bar of the browser. 2.
Pro 4 Spotlight Camera Check the LED The camera LED lights when the camera is powered on. The LED changes color and blinks depending on the battery charge and to indicate the status of activities such as pairing the camera and updating the camera firmware. • Slow blinking blue. The camera is in the process of pairing with the SmartHub. • Fast blinking blue. The camera paired with the SmartHub. • Blinking amber.
Pro 4 Spotlight Camera 3. If you’re using your camera connected to a charging cable, wrap the excess charging cable around the back of the mount. 4. Snap the magnetic mount onto the screw and the stopper. The mount clicks into place. 5. Attach your camera to the wall mount. The magnet in the mount holds the camera onto the mount. 6. Adjust the camera to your preferred viewing angle. Note: You can replace the battery in your camera without removing the camera housing from the mount.
Pro 4 Spotlight Camera Install an optional outdoor mount (sold separately) 1. Place the outdoor mount and secure it with screws. If you’re mounting the camera on drywall, use the drywall anchors we provide. 2. Attach the camera to the mount. 3. Adjust the camera angle.
Pro 4 Spotlight Camera Install an XL rechargeable battery and housing (sold separately) 1. Place the outdoor mount and secure it with screws. For drywall, use the wall anchors we provide. 2. Release the camera from the camera housing. Press the button on the charging port underneath the camera. The camera clicks as it disengages from the camera housing. 3. Pull the camera all the way out of the camera housing. 4.
Pro 4 Spotlight Camera 5. Attach the camera to the outdoor mount and swivel to adjust the camera angle. Install an Anti-Theft Mount (sold separately) 1. Place the wall plate against the wall, with the arrow pointing up, and secure it with screws. Note: If you are mounting your Anti-Theft Mount on drywall, we recommend using the included wall anchors. 2. Release the camera from the camera housing. Press the button on the charging port underneath the camera.
Pro 4 Spotlight Camera • Align the small screw on the mount and the dot on the wall plate. • Turn the housing clockwise, until it clicks in place. • Use the security key to tighten the small screw. Note: The security key came in the package with your Anti-Theft Mount. 6. Adjust your camera position, then finger-tighten the mount lock (clockwise) to lock the camera in position. Note: To release your camera from the housing, insert the security key in the security keyhole and turn the key clockwise.
Pro 4 Spotlight Camera Arlo automatically corrects the image to reduce the fisheye effect for each field of view setting. Change the field of view You can set the field of view to Full (110 degrees), Wide (125 degrees), or Super wide (160 degrees). 110° 125° 160° 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the camera. 4. Tap Video Settings > Video Mode. 5. Tap a field of view to automatically apply it to your camera.
Pro 4 Spotlight Camera This angle works well to avoid motion alerts for movement in the top third of the image, such as vehicles driving by. To monitor motion occurring farther away, such as children playing on a lawn, aim the camera higher to frame the area within the lower two-thirds of the image. It’s best to position the camera so that motion is moving from side-to-side across its field of view rather than directly toward or away from the camera.
Pro 4 Spotlight Camera Test motion detection You can use the motion detection test to find the right motion sensitivity setting for your camera. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select your camera. 4. Tap Device Utilities > Motion Detection Test. 5. Move in front of the camera. During this test, the LED blinks amber when motion is detected. 6. Move the slider to adjust the motion sensitivity level as needed. This motion sensitivity setting is used during the motion detection test.
Pro 4 Spotlight Camera • Use a web browser that supports HEVC Note: To check if your web browser supports HEVC, visit https://caniuse.com/#feat=hevc. HEVC is supported on: • iPhone 7/7 Plus or newer • iPad Pro or newer • Samsung Galaxy S7/S7 Plus or newer • Galaxy Note 8 or newer • Google Pixel/Pixel XL or newer • Huawei P9 or newer • Xiaomi Mi 5 or newer • LG G5 or newer • HTC U10 or newer • Sony Xperia X or newer • Moto Z or newer • OnePlus 3 or newer.
3. WiFi Setup and Connections When you install and set up your camera, the Arlo app guides you through the process of connecting the camera to your router’s 2.4 GHz WiFi network or to an optional Arlo SmartHub or base station. WiFi connection options for your camera When you install your camera you can connect it directly to your router’s 2.4 GHz WiFi band, or you can connect the camera with WiFi to an Arlo SmartHub VMB5000 or VMB4540, or an Arlo base station VMB4500 or VMB4000.
Pro 4 Spotlight Camera • Minimum recommended distance. To reduce WiFi interference, allow at least 6½ feet (2 meters) between your camera and any Arlo cameras that you install. These materials can reduce WiFi signal strength if they are located between WiFi devices: • Unusually thick walls and ceilings • Brick • Concrete • Stone • Ceramic • Glass, especially mirrors • Metal • Large quantities of water, such as the water in a fish tank or water heater Connect your mobile device to a 2.
Pro 4 Spotlight Camera Connect your iOS (Apple) device to a 2.4 GHz network 1. Unlock your device and tap Settings. 2. Tap Wi-Fi, near the top of the list of Settings options. 3. Turn on WiFi by tapping the switch next to Wi-Fi at the top. Note: WiFi is activated when the switch is green. 4. Select a 2.4 GHz WiFi network. This is commonly indicated by a 2, 2.4, or 2G at the end of the network name. 5. If prompted, enter the password for the network.
Pro 4 Spotlight Camera The SmartHub LED The SmartHub LED located on the front panel indicates the status of the SmartHub. LED The LED blinks once when the SmartHub is first powered on. Then the LED lights as follows: • Solid blue. The SmartHub is connected to the internet. • Slow blinking blue. The SmartHub is ready to sync and pair with a camera or is connecting with a camera. • Fast blinking blue. The SmartHub paired with a camera. • Solid amber.
Pro 4 Spotlight Camera Base Station LED (VMB4500) The LED located on the front indicates the status of the base station. LED The LED lights as follows: • Solid blue. The base station is connected to the internet and to an Arlo device. • Slow blinking blue. The base station is ready to sync with an Arlo device. • Fast blinking blue. The base station is synching with an Arlo device. • Solid amber. The base station is booting. • Slow blinking amber.
Pro 4 Spotlight Camera Move your camera’s WiFi connection to a SmartHub or base station You can change your camera’s WiFi connection from your router to an Arlo SmartHub VMB5000 or VMB4540, or an Arlo base station VMB4500 or VMB4000. To add a SmartHub or base station and connect your camera: 1. Open the Arlo app. 2. Add the SmartHub or base station to the same Arlo account that your camera was originally connected to.
Pro 4 Spotlight Camera To move your camera’s WiFi connection directly to your router: 1. Open the Arlo app and log into the same Arlo account that your camera is connected to. If you’re using a trial Arlo subscription associated with this account, doing this keeps the trial active so you don’t lose it. 2. Make sure that your mobile device is connected to your router’s 2.4 GHz WiFi network. For more information, see Connect your mobile device to a 2.4 GHz WiFi network during setup on page 73. 3.
4. Use your Pro 4 Spotlight Camera When you open the Arlo app, the Devices page displays your camera feeds. Tap to turn the camera siren on and off. Live camera feed Number of new recordings This camera is armed to detect sound and motion. Tap to view device settings for the camera Tap Play to begins streaming this camera. The time the current snapshot was taken This camera is disarmed. The icons for sound and motion detection are gray.
Pro 4 Spotight Camera Turn the camera spotlight on and off manually You can use your Pro 4 Spotlight Camera’s spotlight at night for better video quality. When your camera is armed and detects motion at night the spotlight turns on automatically. You can also adjust the spotlight behavior and turn it on and off. 1. Open the Arlo app. 2. Tap the camera feed. 3. Tap Spotlight . 4. To adjust the brightness, tap and hold the icon and adjust the slider. 5. To turn off the spotlight, tap Spotlight .
Pro 4 Spotight Camera a mobile device that’s on the same local network as the SmartHub or base station. If you enabled local 2K live streaming in your video settings, tap Play on the camera stream in the Arlo app. To enable Local 2K Live Streaming: 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the camera. 4. Tap Video Settings. 5. Tap Local 2K Live Streaming to toggle live streaming on and off.
Pro 4 Spotight Camera Take a snapshot from live video 1. Open the Arlo app. 2. Tap the camera feed image. 3. Tap Snapshot . The snapshot is saved in your library. CVR with an optional Arlo SmartHub or base station Continuous video recording (CVR) is an optional subscription feature that enables your camera to always record video no matter what mode your camera is set to. CVR is available only if you pair your camera to an optional Arlo SmartHub or base station (sold separately).
Pro 4 Spotight Camera 4. Tap Video Settings. 5. Rotate the image. If you’re using an iOS device, tap Rotate Image 180°. If you’re using an Android device, tap the slider to OFF and then rotate the image. Motion detection activity zones You can designate zones within the camera view where you want the camera to detect and record motion. Add an activity zone 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the camera. 4. Under VIDEO, tap Activity Zones. 5. Tap +.
Pro 4 Spotight Camera 7. To reposition the zone, tap and hold the zone and move it. 8. To customize the zone name, tap Edit and enter a name. If you’re using a web browser, click > next to the zone name. 9. Tap Save. Delete an activity zone 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the camera. 4. Under VIDEO, tap Activity Zones. 5. Tap a zone to select it. 6. Delete the device. On an iOS device, slide the motion detection zone to the left and tap Delete.
Pro 4 Spotight Camera 2. Tap Siren on the upper right. 3. Tap Activate Siren. If you have multiple cameras, you are prompted to select one. 4. Swipe the siren icon to the right. The camera siren turns on. 5. To turn off the siren, tap the slider at the top of the Devices page. View recordings and snapshots Your camera stores recordings and snapshots in the library. You can use the filter and the calender to find and view specific recordings.
Pro 4 Spotight Camera 2. Tap Library. 3. Tap Filter in the upper left corner of the page. 4. Tap the filtering criteria that you want to use. 5. Tap Done. Turn off the filter 1. Open the Arlo app. 2. Tap Library. 3. Tap Filter in the upper left corner of the page. 4. Tap Reset. 5. Tap Done. Download recordings 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Download. 5. Tap OK to confirm. Make a recording a favorite 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4.
Pro 4 Spotight Camera 4. Tap Share. 5. Share the file. Donate recordings for research You can donate video or snapshot files to Arlo to use for research and development of Arlo products. 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Donate. 5. Tap OK to confirm. Delete recordings 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Delete. 5. Tap OK to confirm.
5. Modes, Rules, and Alerts You can arm or disarm your Arlo cameras and devices. When your camera is armed, it detects motion and sound. Modes and rules let you tell your Arlo system what to do automatically in different situations. For example, you can set your Arlo system to record a video when it detects motion and send you an email alert. Arm or disarm all your Arlo devices 1. Open the Arlo app. 2. Tap Modes. 3. Tap Arm All Devices or Disarm All Devices.
Pro 4 Spotlight Camera Select a mode You can select a mode or set modes to activate according to a schedule. 1. Open the Arlo app. 2. Tap Mode. 3. Select your camera or your optional Arlo SmartHub or base station, if you use one. A list of modes displays. 4. Tap a mode to activate it. The mode that you selected turns on immediately. The mode stays active until you change it.
Pro 4 Spotlight Camera Rules for modes Each mode uses one or more rules to control your Arlo system. You can set these options. • Trigger device. The trigger device is the camera that detects motion or sound. You can adjust the motion and sound sensitivity to minimize false alarms. • Action device. The action device responds to motion or sound detection on the trigger device. For example, you might want your backyard camera or your driveway camera to trigger your door camera to start recording video.
Pro 4 Spotlight Camera 6. Select Record until activity stops (up to 300 sec). Control whether the spotlight turns on when motion is detected at night Unless you changed its settings, your camera automatically turns on its spotlight when it detects motion at night. Your camera detects motion when it’s in Armed mode or another mode that uses a rule for detecting motion. When the spotlight turns on at night, it allows your camera to record video in color.
Pro 4 Spotlight Camera Use a rule to activate the the camera’s siren 1. Open the Arlo app. 2. Tap Mode. 3. Tap the camera or your optional Arlo SmartHub or base station, if you use one. A list of modes displays. 4. Tap Edit next to the mode. 5. Tap Edit next to the rule. 6. Under Then do the following, tap Activate Siren and then tap Edit The Siren Settings page displays. . 7. Specify the Siren Duration and the Siren Loudness.
Pro 4 Spotlight Camera 10. Tap Done. Note: This rule isn’t active until you activate the mode to which you added the siren trigger. Manage alerts Arlo can push notifications to your smartphone, send you email alerts, or do both. To receive Arlo notifications on your phone, you must install the Arlo app on your phone. Note: If you log out of the Arlo app on your smartphone or mobile device, you will stop receiving push notifications. 1. Open the Arlo app. 2. Tap Mode. 3.
Pro 4 Spotlight Camera 3. Select your camera or your optional Arlo SmartHub or base station, if you use one. A list of modes displays. 4. Tap Schedule 5. Tap Edit . next to Schedule. 6. Tap + Add. 7. Set the days and times for your new schedule. Note: To add an overnight schedule such as 8:00 p.m. to 6:00 a.m., you need to add two separate schedules. First, add 8:00 p.m. to 11:59 p.m., then add 12:00 a.m. to 6:00 a.m. 8. Tap Done. Edit a schedule 1. Open the Arlo app. 2. Tap Mode. 3.
Pro 4 Spotlight Camera Note: If you live in a skyscraper, geofencing might not work reliably due to GPS inaccuracies. Using the Large radius setting might help. • In rural areas, where cell towers and WiFi routers are sparse, geofencing accuracy can reach several hundred meters. To improve geofencing accuracy, make sure that your mobile device meets these conditions: • WiFi is turned on. • GPS or location services are turned on. Prepare your mobile device for geofencing 1.
Pro 4 Spotlight Camera 4. Tap Geofencing . 5. Allow the Arlo app to use your mobile device’s location. Geofencing works only if Arlo can locate your mobile device. The Location Address page displays your current address. 6. To change the radius setting, tap Radius and select a radius size. Radius size sizes are Small, Medium, and Large (approximately 150 meters, 250 meters, and 500 meters, respectively). 7. Tap Device Location and enter a name for your location. 8. Tap Away Mode and select a mode.
Pro 4 Spotlight Camera The Geofencing mode only changes from Home to Away when all enabled mobile devices are outside the Device Location in your Geofencing settings. To review which mobile devices participate in geofencing, open the Arlo app and check the Enabled Devices page in Geofencing settings (under the SmartHub in the Modes section of the Arlo app). Remove any devices that you don’t want to trigger Home/Away mode changes. Make sure that these conditions are met: • Your Arlo devices are online.
Pro 4 Spotlight Camera Custom modes You can add modes in addition to the modes that come with the Arlo app and give the new modes custom names, such as Vacation. You can create one rule for each mode. You can create multiple rules within the same mode so that each camera performs different actions and sends different alerts. You can also use Schedule mode to activate modes automatically at different times of the day or week. (See Schedule your camera rules on page 40.) Add a mode 1. Open the Arlo app. 2.
Pro 4 Spotlight Camera 12. Select the notifications for Arlo to send when motion or audio is detected and then tap Next. 13. Review your settings and tap Save. Detect audio alarms with your camera To use Alarm Detection, you need an Arlo Secure subscription.
Pro 4 Spotlight Camera Prepare a location to test your alarm compatibility We recommend that you test your alarm to find out if it is compatible with the Arlo Alarm Detection feature. Before beginning a test, make sure that: • Your smoke and carbon monoxide detectors can emit a continuous T3 or T4 pattern for 30 seconds during the test. If you’re not sure if the test button on your alarm can do this, check the instructions that came with your alarm or search online for product information.
Pro 4 Spotlight Camera Alarm Detection test results The following sections explain the test results. Alarm Detection is working You received an Audio Alert push notification from the Arlo app on your mobile device and a video clip labeled Smoke/CO alarm? is saved in your Arlo Library. This means that your camera is within range of your alarm, and your alarm is compatible with the Alarm Detection feature.
Pro 4 Spotlight Camera 5. Close the Arlo app, but don’t log out. 6. Use the test button on your smoke or carbon monoxide detector to activate the alarm for 30 seconds. 7. After a successful test, aim the camera toward the area of highest interest so that you can view the relevant videos when you get a notification. Turn off audio detection Audio detection must be turned on if you’re using audio alerts so that your camera wakes up when there is a sound.
6. Access Your Arlo Account Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone or tablet, or from a computer using a web browser. If you’re using a computer, enter https:// my.arlo.com/#/login in the address bar of the browser. Two-step verification All Arlo users must have two-step verification enabled to access their account. This is to protect your data and add an extra layer of security to your Arlo account.
Pro 4 Spotlight Camera notification on the trusted device to approve or deny the log in. This is the simplest and most secure option to get started with two-step verification. SMS text message When someone attempts to log in to your Arlo account, Arlo sends a text message to the phone number that you verified for two-step verification. Enter the security code from the text message to complete the log in.
Pro 4 Spotlight Camera 4. Tap the trashcan icon next to a phone number or trusted device. Use face or fingerprint authentication You can use Touch ID® or Face ID® with a compatible Apple device. With a compatible Android device, you can use fingerprint authentication. Your device must meet the following minimum requirements: • Apple devices: iOS version 10.
Pro 4 Spotlight Camera Customize your profile You can enter your name, add a profile photo and home address, and opt-in or opt-out of Arlo news and support updates. Add a profile picture 1. Open the Arlo app. 2. Tap Settings. 3. In the ACCOUNT section, select Profile > Edit Profile. 4. Tap the profile picture at the top of the page. 5. Select Take Photo or Choose from Library. Note: If you already have a profile picture, you can also select Remove Current Photo. 6. Upload your preferred profile picture.
Pro 4 Spotlight Camera 4. Enter your old password. 5. Enter a new password and then confirm it. 6. Tap Change Password. Your new password is saved. Reset a forgotten password If you forgot your Arlo password, you can reset it with a verified email address. 1. Open the Arlo app. 2. Tap Forgot Password?. 3. Enter your email address. 4. Tap Send Email. An email is sent from alerts@arlo.com to your verified email address. 5. Tap the link provided in that email. 6. Enter a new password. 7. Tap Submit.
Pro 4 Spotlight Camera • Play and pause video footage. • Record video footage. • Mute the speaker. • Access and change modes. • View motion detection statuses. • Manually record. • Take snapshots. • Mark as a favorite, share, download, and delete video footage. • Use a camera’s microphone. Add a friend 1. Open the Arlo app. 2. Tap Settings. 3. Under ACCOUNT, tap Grant Access. 4. Tap Add or +. 5. Enter your friend’s first name, last name, and email address. 6.
Pro 4 Spotlight Camera 5. Tap cameras to select or deselect them. 6. Tap Allow Access Rights. Selecting Allow Access Rights allows this friend to change your account and camera settings. 7. Tap Done. Delete a friend 1. Open the Arlo app. 2. Tap Settings. 3. Under ACCOUNT, tap Grant Access. 4. Select the friend, and tap Edit . 5. Tap Delete Friend. 6. Tap Yes.
7. Change Your Settings You can use the Arlo app to view and change the settings for your Arlo devices. Camera settings You can view or change the settings for each camera using either of these methods: • Tap Settings > My Devices and select the camera • Tap the Menu icon or the Device Settings icon below the camera feed. Change the camera name 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Edit next to the camera name. 5.
Pro 4 Spotlight Camera 5. Tap Battery Fully Charged Indicator to turn the LED off and on. If you’re using a mobile device, your settings are saved. 6. If you’re using a computer, click Save. Change the time zone 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Time Zone. 5. Tap a time zone. If you’re using a mobile device, your settings are saved. 6. If you’re using a computer, click Save.
Pro 4 Spotlight Camera Auto Zoom and Tracking To use Auto Zoom and Tracking and local live streaming, you need an Pro 4 Spotlight Camera paired with an optional Arlo SmartHub or base station (VMB5000, VMB4540, VMB4500, or VMB4000, sold separately). When your camera detects motion, cloud motion recording is triggered. When Auto Zoom and Tracking is on, your camera zooms in on the object and tracks its movement while the motion is within its field of view.
Pro 4 Spotlight Camera Change the video quality and battery usage You can set the video resolution as Best Video, Optimized, or Best Battery Life. Using the Best Battery Life setting reduces the WiFi bandwidth that is required. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Video Settings > Power Management. 5. Tap to select Best Video, Optimized, or Best Battery Life. Turn enhanced color night vision off and on 1. Open the Arlo app. 2. Tap Settings > My Devices. 3.
Pro 4 Spotlight Camera Change the Low Light settings for your camera Your Pro 4 Spotlight Camera’s spotlight is set to automatically turn on when your camera detects motion at night. The spotlight improves video quality and allows your camera to record video in color at night rather than in traditional black and white. You can turn the spotlight on and off and you can adjust the spotlight behavior and brightness.
Pro 4 Spotlight Camera 4. Tap Video Settings > Video Mode. 5. Tap a field of view to apply it to your camera. Change the audio settings You can adjust the settings to reduce wind noise, turn the microphone off and on, and adjust the speaker. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. If you’re using a mobile device, tap Audio Settings. 5. Adjust the settings: • Microphone toggle turns the microphone off and on. • Speaker toggle and volume.
Pro 4 Spotlight Camera 4. Scroll down to the bottom of the page and tap Restart. View device information You can view the firmware version, hardware version, and the serial number. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the device. 4. Tap Device Info. Remove a device from your account 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Scroll down and tap Remove Device.
8. SmartHub or Base Station USB Storage The Arlo SmartHub VMB4540 and Base Station with Siren VMB4500 and VMB4000 include one or two USB ports on the rear panel. If you use your camera with a SmartHub or base station you can use this feature. SmartHub VMB4540 Base station VMB4500 Base station VMB4000 You can connect a USB storage device to the USB port and store your Arlo recordings both in the cloud and on the USB device.
Pro 4 Spotlight Camera USB storage device format The SmartHub supports these file formats for local storage: • FAT16 • FAT32 • ExFAT • ext2FAT • ext3FAT • ext4FAT • HFS+ The minimum USB drive size is 16 GB and the maximum-size drive that those file systems support is 2 TB. The SmartHub supports USB 2.0-compatible devices. Not all HDDs are compatible with the SmartHub. If you’re not sure, consult the manufacturer of the HDD. View the USB storage device status 1. Open the Arlo app. 2.
Pro 4 Spotlight Camera Turn USB recording off and on 1. Open the Arlo app. 2. Tap SmartHub/Base Station/Bridge 3. Select the SmartHub. 4. Tap Storage Settings > USB Device Recording. Turn local 2K recording off and on The SmartHub and base station recordings saved onto the USB device are 1080p, but you can change this setting and save Pro 4 Spotlight Camera 2K recordings onto the USB device.
Pro 4 Spotlight Camera Format a USB device The Arlo app displays a pop-up message to let you know if it is necessary to format the USB storage device. The SmartHub can format the USB storage device. Do not remove the USB storage device while it is formatting. The USB storage device might become permanently unusable. 1. Open the Arlo app. 2. Tap SmartHub/Base Station/Bridge > Local Storage.
Pro 4 Spotlight Camera 2. Connect the USB storage device that you ejected to a Windows-based computer or a Mac computer. 3. Wait for the USB storage device to appear in the list of available drives on your computer, and then open the drive folder to view the files on your USB storage device. 4. Open the Arlo folder. Recorded videos are saved in this folder in MP4 format. Video files are named according to this system: camera serial number_video number_date_video clip tag. Dates are in the format YYYYMMDD.
9. SmartHub SD Card Storage The SmartHub model VMB5000 supports SD card storage. If you use your camera with the SmartHub VMB5000, you can use this feature. You can insert a microSD card into the slot in your SmartHub VMB5000 and store your Arlo recordings both in the cloud and on the SD card. If the SmartHub isn’t connected to the internet, recordings continue to be saved on the microSD card.
Pro 4 Spotlight Camera View the SD card status 1. Open the Arlo app. 2. Tap SmartHub/Base Station/Bridge. 3. Check the SD card icon amber . . When a microSD card is inserted in the SmartHub, this icon is 4. To view more information about the microSD card status, under LOCAL STORAGE, tap Storage Settings. The SD Card Status displays GOOD or indicates if the SD card needs to be formatted, or is full. The Arlo app also notifies you if this occurs.
Pro 4 Spotlight Camera 2. Tap SmartHub/Base Station/Bridge 3. Select the SmartHub. 4. Tap Storage Settings > Best Local Recording. Change the SD card overwrite setting By default, if the SD card fills up, the oldest Arlo recording is erased to make room for new recordings. Files on the SD card that aren’t in the Arlo folder aren’t deleted to make room for Arlo recordings. You can change the setting so that no Arlo recordings are automatically erased. 1. Open the Arlo app. 2.
Pro 4 Spotlight Camera 5. Remove the SD card from your SmartHub by pressing in on the edge of the card until it ejects. Do not interrupt power to the SmartHub or remove the SD card while unmounting the SD card. 6. The SD card icon changes from amber to gray indicating that no microSD card is in the slot. Arlo SD card recording is disabled until you insert another SD card.
10.Arlo Connect Use Arlo with Amazon Alexa With the Arlo Skill and Alexa, you can access your Arlo devices using voice commands and view a live camera feed on your Echo Show, Fire TV, or Fire tablet. Alexa can also notify you when motion is detected by your Arlo cameras.
Pro 4 Spotlight Camera Use the Arlo Skill After you enable the Arlo Alexa Skill, you can try using these commands: • “Alexa, show me .” Start streaming a camera live. • “Alexa, stop.” Stop an activity and return to your device’s home screen. • “Alexa, hide .” Stop streaming from a camera and return to your device’s home screen. • “Alexa, go home.” Return to your device’s home screen. • “Alexa, show the last motion detected by my .
Pro 4 Spotlight Camera 7. To test your camera, say “Hey Google, show [name of room where camera is placed] on [name of Google device].” 8. To end the stream, say “Hey Google, stop [name of Chromecast device].” For more information, see Google Assistant Help: Control smart home devices. Use Arlo with IFTTT You can use the Arlo app with IFTTT (If This Then That), a free cloud-based service that connects smart home devices and applications. To add Arlo to your IFTTT app, visit ifttt.com/arlo.
11.Arlo Rechargeable Battery Your camera comes with an Arlo Rechargeable Battery. The battery is partially charged and can be charged using the charging cable and power adapter that came in the package or by using other Arlo accessories, which are sold separately. Note: You can buy spare rechargeable batteries and charge them in the Arlo Dual Charging Station (sold separately). Charge your camera battery 1. Snap the magnetic power cable into the camera’s power input. 2.
Pro 4 Spotlight Camera Replace a Pro 4 Spotlight Camera battery You can leave the camera housing in place so the camera position stays the same. 1. Release the camera from the camera housing. Press the button on the charging port underneath the camera. The camera clicks as it disengages from the camera housing. 2. Pull the camera all the way out of the camera housing. 3. Remove the battery by pulling on it until it slides out of the camera. 4. Align the battery and insert it into the battery compartment.
Pro 4 Spotlight Camera Solar Panel charging You can use the Arlo Solar Panel to connect your camera to continuous power. The solar panel uses direct sunlight to keep your battery charged. The solar panel is weather-resistant and comes with an 8-foot magnetic power cable and adjustable mount. To connect a solar panel to your camera: 1. Install the solar panel mount near your camera. 2. Attach your solar panel to the mount. 3. Connect your camera to the solar panel cable.
Pro 4 Spotlight Camera 3. Remove the battery by pulling on it until it slides out of the camera. 4. Align the battery and insert it into the battery compartment. The battery only inserts one way. The LED on the camera blinks blue. 5. Insert the camera into the camera housing by pushing down on both the left and right sides of the camera until it clicks into place. Battery life Your camera’s battery lifespan varies depending on the number of motion triggers that occur and how often the camera activates.
Pro 4 Spotlight Camera If you use an optional Arlo SmartHub or base station, we recommend placing your camera up to 300 feet away. For information about your router’s WiFi range, check with the router manufacturer or with your internet service provider (ISP) if they installed your router. • Your Arlo camera lets you choose the quality level of the video it records. Cameras set to high-quality video recording use more battery power than cameras set to low-quality video recording.
Pro 4 Spotlight Camera the battery next to areas which may become hot. Examples include, but are not limited to, on or near a space heater, cooking surface, cooking appliance, iron, radiator, or fireplace. • DO NOT get the battery or the Arlo device wet. Even though they might dry and appear to operate normally, the circuitry can slowly corrode and defeat its safety circuitry. • DO NOT place the battery in a pocket, purse, or other receptacle containing metal objects, such as keys, jewelry, or tools.
12.Troubleshooting Scan a QR code during setup During setup, the camera must scan a QR code from the Arlo app when you’re adding the camera to your 2.4 GHz WiFi network. If your camera doesn’t emit a chime sound after scanning the QR code, then the QR code wasn’t successfully scanned. If your camera didn’t scan the QR code: • Move your mobile device farther from, or closer to, the camera lens. Position your mobile device about 6 in. (15 cm) from the camera lens, and slowly move it closer.
Pro 4 Spotlight Camera Optimize multiple 2K streams You might experience connectivity issues if you’re running multiple 2K live streams on your Arlo app. To optimize connectivity, check your network environment and adjust your camera settings as needed. Make sure your average bandwidth speed is at least 2 Mbps per camera. Note: To check your Internet speed, visit www.speedtest.net. The result of the Internet speed test might change, depending on varying amounts of traffic.
Pro 4 Spotlight Camera • Set your device as an Enabled Device in Geofencing settings. See Enable or disable geofencing for friends’ mobile devices on page 84. Still experiencing issues with geofencing? Contact Arlo Customer Support. Can’t see video streams in a browser Your router might be blocking the ports to which Arlo sends data. To make sure that Arlo can stay connected, you must keep ports 443 and 80 open on your router.
Pro 4 Spotlight Camera Low battery A low battery can cause the camera to stream intermittently. It’s time to recharge the battery or change it when the battery level is down to two bars on the Arlo app Devices page. Not receiving push notifications for Arlo alerts You must be logged in to the Arlo app to receive Arlo alerts on your smartphone or mobile device. Arlo registers your device for push notification when you log in.
Pro 4 Spotlight Camera Check the Arlo app notification settings on an Android device Make sure that you allow the Arlo app to receive push notifications. The Arlo app push notifications can be disabled on iOS and Android devices. 1. Tap the Settings icon for your Android device. 2. Tap Application Manager > Arlo. 3. Make sure that the Show Notifications setting is selected.
Support For product updates and web support, visit http://www.arlo.com/en-us/support/. Arlo Technologies, Inc. 2200 Faraday Ave. Suite 150 Carlsbad, CA 92008 USA Document publication date: September 2021 PN 202-50023-03 Trademarks © Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. Apple is a trademark of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.
