User Manual
Table Of Contents
- 1. Get to Know Your Camera
- 2. Get Started
- Use the Arlo app
- Insert the battery
- Check the LED
- Find a good location for your camera
- Wall-mount your camera with the magnetic mount
- Install an optional outdoor mount (sold separately)
- Install an XL rechargeable battery and housing (sold separately)
- Install a Total Security Mount (sold separately)
- Check your camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera
- HEVC 2K playback-supported devices
- 3. WiFi Setup and Connections
- WiFi connection options for your camera
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your camera’s WiFi connection to a SmartHub or base station
- Move your camera’s WiFi connection to a direct router connection
- 4. Use your Pro 4 Spotlight Camera
- Turn the camera spotlight on and off manually
- Foresight
- Record clips from live video
- Take a snapshot from live video
- CVR with an optional Arlo SmartHub or base station
- Customize your camera feed image
- Motion detection activity zones
- 2-Way Audio
- Turn the camera siren on and off manually
- View recordings and snapshots
- Download recordings
- 5. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Use a rule to activate the the camera’s siren
- Add a rule with an optional base station siren trigger
- Manage alerts
- Schedule when your camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Detect audio alarms with your camera
- 6. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Camera settings
- Video Settings
- Change the audio settings
- Adjust the flicker setting
- Restart the camera from the Arlo app
- View device information
- Remove a device from your account
- 7. SmartHub or Base Station USB Storage
- 8. SmartHub SD Card Storage
- 9. Arlo Connect
- 10. Arlo Rechargeable Battery
- 11. Troubleshooting
20WiFi Setup and Connections
Pro 4 Spotlight Camera
User Manual
• Minimum recommended distance. To reduce WiFi interference, allow at least 6½ feet (2
meters) between your camera and any Arlo cameras that you install.
These materials can reduce WiFi signal strength if they are located between WiFi devices:
• Unusually thick walls and ceilings
• Brick
• Concrete
• Stone
• Ceramic
• Glass, especially mirrors
• Metal
• Large quantities of water, such as the water in a sh tank or water heater
Connect your mobile device to a 2.4 GHz WiFi
network during setup
If you’re connecting your camera directly to your router’s WiFi network, it’s important to
understand that your mobile device must connect to the same WiFi network as the camera
during setup.
Your camera can only connect to a 2.4 GHz WiFi network. Many routers broadcast WiFi
networks in both 2.4 GHz and 5 GHz bands, so your phone might connect to the 5 GHz WiFi
band. During setup, connect your phone to your 2.4 GHz WiFi network, then connect your
camera to that same 2.4 GHz WiFi network.
Find your 2.4 GHz WiFi network name and password
Your phone might connect to your 5 GHz WiFi network most of the time. If you’re not sure
about how to nd the 2.4 GHz WiFi network:
• Look on your WiFi router label.
Many routers have a label that shows the WiFi network name, which is also called an SSID.
Your 2.4 GHz network name might have a 2, 2.4, or 2G at the end. Your 5 GHz network
name might have a 5 or 5G at the end. If you changed your WiFi settings, then check the
place where you saved your custom settings.
• If your WiFi network name or SSID doesn’t indicate whether it’s 2.4 GHz or 5 GHz, ask your
internet service provider (ISP) or the person who set up your WiFi router.
• If you have a mesh WiFi network, it uses only one WiFi network name for both WiFi bands.
The camera nds and connects to the 2.4 GHz WiFi band. As long as you connect your
phone to the same mesh network, Arlo can discover the camera.