User Manual
Table Of Contents
- 1. Get to Know Your Camera
- 2. Get Started
- Use the Arlo app
- Insert the battery
- Check the LED
- Find a good location for your camera
- Wall-mount your camera with the magnetic mount
- Install an optional outdoor mount (sold separately)
- Install an XL rechargeable battery and housing (sold separately)
- Install a Total Security Mount (sold separately)
- Check your camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera
- HEVC 2K playback-supported devices
- 3. WiFi Setup and Connections
- WiFi connection options for your camera
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your camera’s WiFi connection to a SmartHub or base station
- Move your camera’s WiFi connection to a direct router connection
- 4. Use your Pro 4 Spotlight Camera
- Turn the camera spotlight on and off manually
- Foresight
- Record clips from live video
- Take a snapshot from live video
- CVR with an optional Arlo SmartHub or base station
- Customize your camera feed image
- Motion detection activity zones
- 2-Way Audio
- Turn the camera siren on and off manually
- View recordings and snapshots
- Download recordings
- 5. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Use a rule to activate the the camera’s siren
- Add a rule with an optional base station siren trigger
- Manage alerts
- Schedule when your camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Detect audio alarms with your camera
- 6. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Camera settings
- Video Settings
- Change the audio settings
- Adjust the flicker setting
- Restart the camera from the Arlo app
- View device information
- Remove a device from your account
- 7. SmartHub or Base Station USB Storage
- 8. SmartHub SD Card Storage
- 9. Arlo Connect
- 10. Arlo Rechargeable Battery
- 11. Troubleshooting
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6. Change Your Settings
Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone
or tablet, or from a computer using a web browser. If you’re using a computer, enter https://
my.arlo.com/#/login in the address bar of the browser.
Two-step verication
Two-step verication helps protect your account by adding another layer of security when you
log in to your Arlo account. Arlo will verify your identity anytime you sign in with a new device.
You can have up to ve dierent two-step verication methods, in addition to the email
address associated with your Arlo account.
Note: If you’re a Friend on someone’s Arlo account, and the account owner sets up two-step
verication, you don’t have to use two-step verication to log in. Likewise, if you set up two-
step verication as a Friend on an Arlo account, the account owner is not aected.
To sign in with two-step verication, you must rst enter your email address and password.
Then, you must authenticate your identity with a security code (delivered by SMS text
message or email) or conrmation from an already trusted device. Requiring two pieces of
information helps to prevent any unwanted log in, even if someone has your Arlo account
password.
• Push notication. When someone attempts to log in to your Arlo account on a new device,
Arlo sends a push notication to a previously trusted (and currently logged in) iOS or
Android device. Tap the push notication on the trusted device to approve or deny the log
in.
• SMS text message. When someone attempts to log in to your Arlo account, Arlo sends a
text message to the phone number that you veried for two-step verication. Enter the
security code from the text message to complete the log in.
• Email. If you can’t access a trusted device with push notications, or if you can’t receive
SMS text messages, you can request to have a security code sent to the email associated
with your Arlo account.