User Manual
Table Of Contents
- 1. Get to Know Your Ultra 2 Camera
- 2. Get Started
- Use the Arlo app for installation and setup
- Connect your SmartHub to the Internet
- Connect a Base Station with Siren
- Insert the battery into your camera
- The camera battery
- The Arlo Ultra Camera LED
- Tips for optimal WiFi performance
- Magnetic mount
- Install the Arlo Outdoor Mount
- Install a Total Security Mount
- Connect your camera to the Arlo solar panel (sold separately)
- Your Arlo Ultra camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Ultra Basics
- 4. Ultra Image Quality Features
- 5. Modes, Rules, and Alerts
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule your camera rules
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Custom modes
- Detect audio alarms with your Ultra camera
- 6. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Camera settings
- Customize the camera spotlight settings
- SmartHub and Base Station with Siren settings
- Remove a device from your account
- 7. Use SD Card Storage
- 8. USB Storage
- 9. Arlo Connect
- 10. FAQs and Troubleshooting
- FAQs
- Battery FAQs
- Activity zones and CVR aren’t working
- Troubleshoot Arlo Geofencing
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Arlo Smart Alarm Detection isn’t working
- Verify that the SmartHub or base station is online
- The SmartHub or base station is offline
- Reset the SmartHub to factory settings
- Reset a Base Station to factory settings
- 11. Rechargeable Battery Safety
54Change Your Settings
Ultra Series 4K UHD Wire-Free Security Camera System
User Manual
A Face ID compatible device (iPhone X, iPad Pro 2018, or newer)
• Android devices:
Android OS version 6.0 or higher
A compatible Android device with ngerprint authentication
Turn ngerprint authentication on and o for the Arlo app
1. Enable ngerprint authentication on your iPhone or Android device.
2. Open the Arlo app.
3. Tap Settings.
4. In the ACCOUNT section, select Prole > Login Settings.
5. Slide the toggle for ngerprint or Touch ID to the right (on) or le (o).
Turn face authentication on and o for the Arlo app.
1. Enable Face ID authentication on your iPhone.
2. Open the Arlo app.
3. Tap Settings.
4. In the ACCOUNT section, select Prole > Login Settings.
5. Slide the toggle Face ID to the right (on) or le (o).
Customize your prole
You can enter your name, add a prole photo and home address, and opt-in or out of Arlo
news and support updates.
Add a prole picture
1. Open the Arlo app.
2. Tap Settings.
3. In the ACCOUNT section, select Prole > Edit Prole.
4. Tap the prole picture at the top of the page.
5. Select Take Photo or Choose from Library.
Note: If you already have a prole picture, you can also select Remove Current Photo.