User Manual
Table Of Contents
- 1. Get to Know Your Ultra 2 Camera
- 2. Get Started
- Use the Arlo app for installation and setup
- Connect your SmartHub to the Internet
- Connect a Base Station with Siren
- Insert the battery into your camera
- The camera battery
- The Arlo Ultra Camera LED
- Tips for optimal WiFi performance
- Magnetic mount
- Install the Arlo Outdoor Mount
- Install a Total Security Mount
- Connect your camera to the Arlo solar panel (sold separately)
- Your Arlo Ultra camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Ultra Basics
- 4. Ultra Image Quality Features
- 5. Modes, Rules, and Alerts
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule your camera rules
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Custom modes
- Detect audio alarms with your Ultra camera
- 6. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Camera settings
- Customize the camera spotlight settings
- SmartHub and Base Station with Siren settings
- Remove a device from your account
- 7. Use SD Card Storage
- 8. USB Storage
- 9. Arlo Connect
- 10. FAQs and Troubleshooting
- FAQs
- Battery FAQs
- Activity zones and CVR aren’t working
- Troubleshoot Arlo Geofencing
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Arlo Smart Alarm Detection isn’t working
- Verify that the SmartHub or base station is online
- The SmartHub or base station is offline
- Reset the SmartHub to factory settings
- Reset a Base Station to factory settings
- 11. Rechargeable Battery Safety
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7. Use SD Card Storage
You can insert a microSD card into your Arlo SmartHub VMB5000 and store your Arlo
recordings both in the cloud and on the SD card. If the SmartHub isn’t connected to the
Internet, recordings continue to be saved on the microSD card. If you have an active live
stream connection between an Arlo Ultra camera and a SmartHub, you can record to a
microSD card. Your Arlo app noties you when the SD card is low on storage space or is full.
MicroSD card format
Your SmartHub accepts SDHC or SDXC microSD cards. We recommend using microSD cards
with a minimum of 16 GB capacity, Speed Class 10, UHS-!, V10. Your Arlo SmartHub supports
up to Class 10 UHS-3 V90.
If your microSD card isn’t formatted or is formatted with an incompatible le system, you can
use your Arlo app to format the microSD card. See Format a microSD card on page 66.
Insert a microSD card
1. Insert the microSD card into the slot on the bottom of the SmartHub.
2. Press the edge of the microSD card until it’s completely seated in the slot.