User Manual
Table Of Contents
- 1. Get to Know Your Ultra 2 Camera
- 2. Get Started
- Use the Arlo app for installation and setup
- Connect your SmartHub to the Internet
- Connect a Base Station with Siren
- Insert the battery into your camera
- The camera battery
- The Arlo Ultra Camera LED
- Tips for optimal WiFi performance
- Magnetic mount
- Install the Arlo Outdoor Mount
- Install a Total Security Mount
- Connect your camera to the Arlo solar panel (sold separately)
- Your Arlo Ultra camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Ultra Basics
- 4. Ultra Image Quality Features
- 5. Modes, Rules, and Alerts
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule your camera rules
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Custom modes
- Detect audio alarms with your Ultra camera
- 6. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Camera settings
- Customize the camera spotlight settings
- SmartHub and Base Station with Siren settings
- Remove a device from your account
- 7. Use SD Card Storage
- 8. USB Storage
- 9. Arlo Connect
- 10. FAQs and Troubleshooting
- FAQs
- Battery FAQs
- Activity zones and CVR aren’t working
- Troubleshoot Arlo Geofencing
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notifications
- Arlo Smart Alarm Detection isn’t working
- Verify that the SmartHub or base station is online
- The SmartHub or base station is offline
- Reset the SmartHub to factory settings
- Reset a Base Station to factory settings
- 11. Rechargeable Battery Safety
75Arlo Connect
Ultra Series 4K UHD Wire-Free Security Camera System
User Manual
Your Apple mobile device’s camera launches and you’re prompted to scan or enter the
HomeKit setup code.
4. Scan the HomeKit setup code using your mobile device’s camera.
If you have trouble scanning the code, tap Don’t Have a Code or Can’t Scan? and then
enter the code.
5. Tap Done on the top right.
Aer you add the SmartHub, all Arlo devices that are paired with the SmartHub are
available in HomeKit.
For live video, tap the camera screen shot.
Add a SmartHub without a HomeKit sticker to the Home app
If your SmartHub does not have a sticker with a HomeKit setup code, use this method.
Note: This method doesn’t work if your SmartHub has a HomeKit setup code.
To add the SmartHub:
1. Open the Arlo app.
2. Tap Settings > My Devices.
3. Tap the SmartHub.
4. Tap HomeKit.
5. Select a Home or tap Add New Home.
6. Select a Room or tap Add a New Room.
7. Tap Continue to add cameras or other devices to HomeKit.
Aer you add the SmartHub, all Arlo devices that are paired with the SmartHub are
available in HomeKit.
8. Follow the onscreen instructions to name each device.
Note: The name that you give each device is used for Siri commands. Choose a unique
name that is easy to remember and pronounce.
9. Complete the set up for your devices and then tap Finish.