User Manual
Table Of Contents
- 1. Get to Know Your Ultra 2 Camera
- 2. Get Started
- Use the Arlo app for installation and setup
- Connect your SmartHub to the Internet
- Connect a Base Station with Siren
- Insert the battery into your camera
- The camera battery
- The Arlo Ultra Camera LED
- Tips for optimal WiFi performance
- Magnetic mount
- Install the Arlo Outdoor Mount
- Install an Anti-Theft Mount
- Connect your camera to the Arlo solar panel (sold separately)
- Your Arlo Ultra camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Ultra Basics
- 4. Access your Arlo account
- 5. Ultra Image Quality Features
- 6. Modes, Rules, and Alerts
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule your camera rules
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Custom modes
- Detect audio alarms with your Ultra camera
- 7. Change Your Arlo Settings
- 8. Use SD Card Storage
- 9. USB Storage
- 10. Arlo Connect
- 11. FAQs and Troubleshooting
- FAQs
- Battery FAQs
- The Arlo app doesn’t recognize my device
- Troubleshoot two-step verification
- Activity zones and CVR aren’t working
- Troubleshoot Arlo Geofencing
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notification alerts
- Arlo Smart Alarm Detection isn’t working
- Verify that the SmartHub or base station is online
- The SmartHub or base station is offline
- Reset the SmartHub to factory settings
- Reset a Base Station to factory settings
- 12. Rechargeable Battery Safety
10
2. Get Started
Use the Arlo app for installation and setup
You must use the Arlo app to install and set up your SmartHub and Arlo Ultra Camera. The Arlo
app guides you through setup:
1. Create your Arlo account.
You use the same account to manage all your Arlo devices.
2. Connect the Arlo SmartHub to the Internet and add it to your
account.
3. Add each Arlo Ultra camera and pair it with the Arlo SmartHub.
Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone or
tablet, or from a computer using a web browser. If you’re using a computer, enter
https://my.arlo.com/#/login in the address bar of the browser.
Aer installation, you can use the Arlo app to view your camera feed, customize alerts and
notications, create schedules for your cameras, and more.
Connect your SmartHub to the Internet
Your Ultra Camera uses WiFi to connect to a SmartHub or Base Station with Siren. The
SmartHub or base station uses an Ethernet cable to connect to your router.
Connect a SmartHub
The SmartHub connects to your home network and allows
you to view your camera streams from anywhere.
1. Connect the SmartHub to your router with an Ethernet
cable.
2. Connect the AC adapter to the SmartHub and plug it in.
The LED on the front of the SmartHub lights.
SmartHub
VMB5000