User Manual
Table Of Contents
- 1. Get to Know Your Ultra 2 Camera
- 2. Get Started
- Use the Arlo app for installation and setup
- Connect your SmartHub to the Internet
- Connect a Base Station with Siren
- Insert the battery into your camera
- The camera battery
- The Arlo Ultra Camera LED
- Tips for optimal WiFi performance
- Magnetic mount
- Install the Arlo Outdoor Mount
- Install an Anti-Theft Mount
- Connect your camera to the Arlo solar panel (sold separately)
- Your Arlo Ultra camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Ultra Basics
- 4. Access your Arlo account
- 5. Ultra Image Quality Features
- 6. Modes, Rules, and Alerts
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule your camera rules
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Custom modes
- Detect audio alarms with your Ultra camera
- 7. Change Your Arlo Settings
- 8. Use SD Card Storage
- 9. USB Storage
- 10. Arlo Connect
- 11. FAQs and Troubleshooting
- FAQs
- Battery FAQs
- The Arlo app doesn’t recognize my device
- Troubleshoot two-step verification
- Activity zones and CVR aren’t working
- Troubleshoot Arlo Geofencing
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notification alerts
- Arlo Smart Alarm Detection isn’t working
- Verify that the SmartHub or base station is online
- The SmartHub or base station is offline
- Reset the SmartHub to factory settings
- Reset a Base Station to factory settings
- 12. Rechargeable Battery Safety
11Get Started
Ultra Series 4K UHD Wire-Free Security Camera System
User Manual
The SmartHub LED
The SmartHub LED located on the front panel indicates the status of the SmartHub.
The LED blinks once when the SmartHub is rst powered on. Then the LED lights as follows:
• Solid blue. The SmartHub is connected to the Internet.
• Slow blinking blue. The SmartHub is ready to sync and pair with a camera or is connecting
with a camera.
• Fast blinking blue. The SmartHub paired with a camera.
• Solid amber. An error occurred or something is wrong with the connection.
• Slow blinking amber. The SmartHub can’t connect to the camera. The camera can’t be
found, is out of range, or another connection error occurred.
• Alternating blue and amber. A rmware update or a reset is in progress.
Connect a Base Station with Siren
Your Ultra Camera uses WiFi to connect to a SmartHub or Base Station with Siren. The
SmartHub or base station uses an Ethernet cable to connect to your router.
The Arlo app guides you through the steps to install and set up your Ultra system.
To connect a Base Station with Siren:
1. Connect the base station to your router with
an Ethernet cable.
2. Connect the AC adapter to the base station
and plug it in.
The LED on the front of the base station lights.
LED
SmartHub VMB5000SmartHub VMB4540
Base Station
VMB4500
Base Station
VMB4000