User Manual
Table Of Contents
- 1. Get to Know Your Ultra 2 Camera
- 2. Get Started
- Use the Arlo app for installation and setup
- Connect your SmartHub to the Internet
- Connect a Base Station with Siren
- Insert the battery into your camera
- The camera battery
- The Arlo Ultra Camera LED
- Tips for optimal WiFi performance
- Magnetic mount
- Install the Arlo Outdoor Mount
- Install an Anti-Theft Mount
- Connect your camera to the Arlo solar panel (sold separately)
- Your Arlo Ultra camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Ultra Basics
- 4. Access your Arlo account
- 5. Ultra Image Quality Features
- 6. Modes, Rules, and Alerts
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule your camera rules
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Custom modes
- Detect audio alarms with your Ultra camera
- 7. Change Your Arlo Settings
- 8. Use SD Card Storage
- 9. USB Storage
- 10. Arlo Connect
- 11. FAQs and Troubleshooting
- FAQs
- Battery FAQs
- The Arlo app doesn’t recognize my device
- Troubleshoot two-step verification
- Activity zones and CVR aren’t working
- Troubleshoot Arlo Geofencing
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notification alerts
- Arlo Smart Alarm Detection isn’t working
- Verify that the SmartHub or base station is online
- The SmartHub or base station is offline
- Reset the SmartHub to factory settings
- Reset a Base Station to factory settings
- 12. Rechargeable Battery Safety
12Get Started
Ultra Series 4K UHD Wire-Free Security Camera System
User Manual
Base Station LED (VMB4500)
The LED located on the front indicates the status of the base station.
The LED lights as follows:
• Solid blue. The base station is connected to the Internet and to an Arlo camera.
• Slow blinking blue. The base station is ready to sync with a camera.
• Fast blinking blue. The base station is synching with a camera.
• Solid amber. The base station is booting.
• Slow blinking amber. The base station can’t connect to the camera. The camera can’t be
found, is out of range, or another connection error occurred.
• Alternating blue and amber. A rmware update or a reset is in progress.
Base Station LEDs (VMB4000)
This base station has three LEDs located on the front.
The LEDs light as described in this table.
VMB4000 LEDs Color
Power Solid green. The base station is powered on.
Blinking green. A rmware update is in prgress. DO NOT TURN OFF THE BASE STATION OR THE
CAMERAS.
Solid amber. The base station is booting.
Internet Solid green. The base station is connected to the Internet.
Blinking green. The base station is transmitting data.
Solid amber. The base station is connected to the router, but it isn’t connected to the Internet.
Camera Solid green. A camera is connected to the base station.
Blinking green. The base station is attempting to synch with a camera.
Solid amber. A camera is too far from the base station. The signal strength is weak.
LED
LEDs