User Manual
Table Of Contents
- 1. Get to Know Your Ultra 2 Camera
- 2. Get Started
- Use the Arlo app for installation and setup
- Connect your SmartHub to the Internet
- Connect a Base Station with Siren
- Insert the battery into your camera
- The camera battery
- The Arlo Ultra Camera LED
- Tips for optimal WiFi performance
- Magnetic mount
- Install the Arlo Outdoor Mount
- Install an Anti-Theft Mount
- Connect your camera to the Arlo solar panel (sold separately)
- Your Arlo Ultra camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Ultra Basics
- 4. Access your Arlo account
- 5. Ultra Image Quality Features
- 6. Modes, Rules, and Alerts
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule your camera rules
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Custom modes
- Detect audio alarms with your Ultra camera
- 7. Change Your Arlo Settings
- 8. Use SD Card Storage
- 9. USB Storage
- 10. Arlo Connect
- 11. FAQs and Troubleshooting
- FAQs
- Battery FAQs
- The Arlo app doesn’t recognize my device
- Troubleshoot two-step verification
- Activity zones and CVR aren’t working
- Troubleshoot Arlo Geofencing
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notification alerts
- Arlo Smart Alarm Detection isn’t working
- Verify that the SmartHub or base station is online
- The SmartHub or base station is offline
- Reset the SmartHub to factory settings
- Reset a Base Station to factory settings
- 12. Rechargeable Battery Safety
54Access your Arlo account
Ultra Series 4K UHD Wire-Free Security Camera System
User Manual
Edit profile settings
You can enter your name, add a prole photo and home address, and opt-in or out of Arlo
news and support updates.
1. Open the Arlo app.
2. Tap Settings.
3. In the ACCOUNT section, select Prole > Edit Prole.
4. Enter your prole settings.
5. Tap Save at the bottom of the page.
Change your Arlo password
You can change your password in the Arlo app or by logging in to my.arlo.com.
1. Open the Arlo app.
2. Tap Settings.
3. In the ACCOUNT section, select Prole > Login Settings.
4. Enter your old password.
5. Enter a new password and then conrm it.
6. Tap Change Password.
Your new password is saved.
Reset a forgotten password
If you forgot your Arlo password, you can reset it with a veried email address.
1. Open the Arlo app.
2. Tap Forgot Password?.
3. Enter your email address.
4. Tap Send Email.
An email is sent from alerts@arlo.com to your veried email address.
5. Tap the link provided in that email.