User Manual
Table Of Contents
- 1. Get to Know Your Ultra 2 Camera
- 2. Get Started
- Use the Arlo app for installation and setup
- Connect your SmartHub to the Internet
- Connect a Base Station with Siren
- Insert the battery into your camera
- The camera battery
- The Arlo Ultra Camera LED
- Tips for optimal WiFi performance
- Magnetic mount
- Install the Arlo Outdoor Mount
- Install an Anti-Theft Mount
- Connect your camera to the Arlo solar panel (sold separately)
- Your Arlo Ultra camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Ultra Basics
- 4. Access your Arlo account
- 5. Ultra Image Quality Features
- 6. Modes, Rules, and Alerts
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule your camera rules
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Custom modes
- Detect audio alarms with your Ultra camera
- 7. Change Your Arlo Settings
- 8. Use SD Card Storage
- 9. USB Storage
- 10. Arlo Connect
- 11. FAQs and Troubleshooting
- FAQs
- Battery FAQs
- The Arlo app doesn’t recognize my device
- Troubleshoot two-step verification
- Activity zones and CVR aren’t working
- Troubleshoot Arlo Geofencing
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notification alerts
- Arlo Smart Alarm Detection isn’t working
- Verify that the SmartHub or base station is online
- The SmartHub or base station is offline
- Reset the SmartHub to factory settings
- Reset a Base Station to factory settings
- 12. Rechargeable Battery Safety
55Modes, Rules, and Alerts
Ultra Series 4K UHD Wire-Free Security Camera System
User Manual
6. In the Audio Alerts section, select Smoke/CO Alarm and make sure that Other Audio is
turned o.
7. Close the Arlo app, but don’t log out.
8. Use the test button on your smoke or carbon monoxide detector to activate the alarm for
30 seconds.
Compatible alarms sound continuously for 20 seconds in one of these patterns:
• Smoke detectors with industry-standard T3 alarms emit three intermittent beeps,
followed by a period of silence.
• Carbon monoxide (CO) detectors with industry-standard T4 alarms emit four
intermittent beeps, followed by a period of silence.
Alarm Detection test results
The following sections explain the test results.
Alarm Detection is working
You received an Audio Alert push notication from the Arlo app on your mobile device and a
video clip labeled Smoke/CO alarm? is saved in your Arlo Library. This means that your camera
is within range of your alarm, and your alarm is compatible with the Alarm Detection feature.
Note: Arlo cameras use battery power every time they record, so it’s important that you’re
aware when you have audio alert options turned on. You can purchase spare batteries and the
Arlo Dual Battery Charging station, sold separately, if desired.
Arlo recorded a video but didn’t notify you
If you don’t receive and Audio Alert push notication, but a video clip labeled Audio is saved
in your Arlo Library, your camera is within range of your smoke or CO detector, but it did not
recognize the sound pattern as a smoke or CO alarm.
You might not be notied for these reasons:
• Your smoke or CO detector did not emit a continuous T3 or T4 alarm pattern.
• There is too much background noise or an echo where your camera is located.
• Your alarm is not compatible with the Alarm Detection feature.
We recommend that you perform the test again to conrm the results.
Arlo didn’t notify you or record a video
The camera is too far from the alarm to detect it. Move your Arlo camera closer to your alarm
and perform the test again.