User Manual
Table Of Contents
- 1. Get to Know Your Ultra 2 Camera
- 2. Get Started
- Use the Arlo app for installation and setup
- Connect your SmartHub to the Internet
- Connect a Base Station with Siren
- Insert the battery into your camera
- The camera battery
- The Arlo Ultra Camera LED
- Tips for optimal WiFi performance
- Magnetic mount
- Install the Arlo Outdoor Mount
- Install an Anti-Theft Mount
- Connect your camera to the Arlo solar panel (sold separately)
- Your Arlo Ultra camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Ultra Basics
- 4. Access your Arlo account
- 5. Ultra Image Quality Features
- 6. Modes, Rules, and Alerts
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule your camera rules
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Custom modes
- Detect audio alarms with your Ultra camera
- 7. Change Your Arlo Settings
- 8. Use SD Card Storage
- 9. USB Storage
- 10. Arlo Connect
- 11. FAQs and Troubleshooting
- FAQs
- Battery FAQs
- The Arlo app doesn’t recognize my device
- Troubleshoot two-step verification
- Activity zones and CVR aren’t working
- Troubleshoot Arlo Geofencing
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notification alerts
- Arlo Smart Alarm Detection isn’t working
- Verify that the SmartHub or base station is online
- The SmartHub or base station is offline
- Reset the SmartHub to factory settings
- Reset a Base Station to factory settings
- 12. Rechargeable Battery Safety
56Modes, Rules, and Alerts
Ultra Series 4K UHD Wire-Free Security Camera System
User Manual
Test the Alarm Detection range
Aer a successful compatibility test, we recommend that you test the Alarm Detection range
when you move your camera to a dierent location.
1. Place your Arlo Ultra Camera in the desired location.
2. Open the Arlo app.
3. Make sure that your camera is in Armed mode or another mode in which it can detect
sound and motion.
4. Make sure that you selected Smoke/CO Alarm in the Audio Alerts setting for your camera
and that Other Audio is turned o.
5. Close the Arlo app, but don’t log out.
6. Use the test button on your smoke or carbon monoxide detector to activate the alarm for
30 seconds.
7. Aer a successful test, aim the camera toward the area of highest interest so that you can
view the relevant videos when you get a notication.
Turn o audio detection
Audio detection must be turned on if you’re using audio alerts so that your camera wakes up
when there is a sound. To turn o audio detection, you must rst turn o Audio Alerts.
1. Open the Arlo app.
2. Tap Settings > Smart Notications.
3. Select a camera.
4. In the Audio Alerts section, deselect the slider next to Smoke/CO Alarm and All Other
Audio settings.
5. Return to Settings.
6. Tap Smart Notications, and deselect the slider next to Detects Audio.
Turn o push notifications aer using audio detection
Push notications must be turned on when you’re using Arlo Smart audio detection. Aer you
turn o audio detection and audio alerts, you can edit rules to turn o push notications. (See
Test the Alarm Detection range on page 56.)