User Manual
Table Of Contents
- 1. Get to Know Your Ultra 2 Camera
- 2. Get Started
- Use the Arlo app for installation and setup
- Connect your SmartHub to the Internet
- Connect a Base Station with Siren
- Insert the battery into your camera
- The camera battery
- The Arlo Ultra Camera LED
- Tips for optimal WiFi performance
- Magnetic mount
- Install the Arlo Outdoor Mount
- Install an Anti-Theft Mount
- Connect your camera to the Arlo solar panel (sold separately)
- Your Arlo Ultra camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Ultra Basics
- 4. Access your Arlo account
- 5. Ultra Image Quality Features
- 6. Modes, Rules, and Alerts
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule your camera rules
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Custom modes
- Detect audio alarms with your Ultra camera
- 7. Change Your Arlo Settings
- 8. Use SD Card Storage
- 9. USB Storage
- 10. Arlo Connect
- 11. FAQs and Troubleshooting
- FAQs
- Battery FAQs
- The Arlo app doesn’t recognize my device
- Troubleshoot two-step verification
- Activity zones and CVR aren’t working
- Troubleshoot Arlo Geofencing
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notification alerts
- Arlo Smart Alarm Detection isn’t working
- Verify that the SmartHub or base station is online
- The SmartHub or base station is offline
- Reset the SmartHub to factory settings
- Reset a Base Station to factory settings
- 12. Rechargeable Battery Safety
71USB Storage
Ultra Series 4K UHD Wire-Free Security Camera System
User Manual
Turn USB recording o and on
1. Open the Arlo app.
2. Tap SmartHub/Base Station/Bridge
3. Select the SmartHub.
4. Tap Storage Settings > USB Device Recording.
Turn local 4K recording o and on
The SmartHub and base station recordings saved onto the USB device are 1080p, but you can
change this setting and save Arlo Ultra Camera 4K recordings onto the USB device.
Note: Local 4K recording from Ultra cameras is supported in SmartHub and Base Station
models VMB5000, VMB4540, and VMB4000.
1. Open the Arlo app.
2. Tap SmartHub/Base Station/Bridge
3. Select the SmartHub.
4. Tap Storage Settings > Best Local Recording.
Local 4K recording toggles o and on.
Change the USB device overwrite setting
By default, if the USB storage device lls up, the oldest Arlo recording is erased to make
room for new recordings. Files on the USB device that aren’t in the Arlo folder aren’t deleted
to make room for Arlo recordings. You can change the setting so that no Arlo recordings are
automatically erased.
1. Open the Arlo app.
2. Tap Base Station & Bridge > Storage Settings.
3. Tap Overwrite Automatically.
The overwrite setting toggles o and on.