User Manual
Table Of Contents
- 1. Get to Know Your Ultra 2 Camera
- 2. Get Started
- Use the Arlo app for installation and setup
- Connect your SmartHub to the Internet
- Connect a Base Station with Siren
- Insert the battery into your camera
- The camera battery
- The Arlo Ultra Camera LED
- Tips for optimal WiFi performance
- Magnetic mount
- Install the Arlo Outdoor Mount
- Install an Anti-Theft Mount
- Connect your camera to the Arlo solar panel (sold separately)
- Your Arlo Ultra camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Ultra Basics
- 4. Access your Arlo account
- 5. Ultra Image Quality Features
- 6. Modes, Rules, and Alerts
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule your camera rules
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Custom modes
- Detect audio alarms with your Ultra camera
- 7. Change Your Arlo Settings
- 8. Use SD Card Storage
- 9. USB Storage
- 10. Arlo Connect
- 11. FAQs and Troubleshooting
- FAQs
- Battery FAQs
- The Arlo app doesn’t recognize my device
- Troubleshoot two-step verification
- Activity zones and CVR aren’t working
- Troubleshoot Arlo Geofencing
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notification alerts
- Arlo Smart Alarm Detection isn’t working
- Verify that the SmartHub or base station is online
- The SmartHub or base station is offline
- Reset the SmartHub to factory settings
- Reset a Base Station to factory settings
- 12. Rechargeable Battery Safety
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11. FAQs and Troubleshooting
FAQs
Does Arlo Ultra support 4K resolution output?
Yes. Your Arlo Ultra can output 3840x2160 resolution at 16x9 aspect ratio. For more
information, see Chapter 4. Ultra Image Quality Features on page 38
What is High Dynamic Range (HDR)?
HDR solves the problem with over- or under-exposed images of scenes with both bright and
dark areas in the same picture. Arlo Ultra automatically determines when to use HDR. HDR is
optimized for outdoor environments.
Is Arlo Ultra backward compatible with my existing Arlo System?
Yes. Arlo Ultra can connect to an Arlo base station, as well as existing outdoor security mounts.
It isn’t backward compatible with previous Arlo batteries or previous Arlo charging cables.
Can I use Arlo Ultra indoors and outdoors?
Yes. Arlo Ultra is outdoor weather-resistant. It is wire-free and doesn’t require continuous
power. With an additional, outdoor charging cable, you can use Arlo Ultra outdoors.
Note: When you eject and expose the inside compartment of the camera, it’s no longer
weather-resistant.
What is the Auto Zoom and Track feature?
When Arlo Ultra detects motion, it automatically zooms in and tracks the motion for you.
This tracking shows up as curated clips that are stored in the cloud for your easy access and
playback. The curated clips in the cloud are 1080p resolution.
What is the minimum upload bandwidth speed required?
Arlo recommends an average upload bandwidth speed of 3 Mbps per Ultra camera.