User Manual
Table Of Contents
- 1. Get to Know Your Ultra 2 Camera
- 2. Get Started
- Use the Arlo app for installation and setup
- Connect your SmartHub to the Internet
- Connect a Base Station with Siren
- Insert the battery into your camera
- The camera battery
- The Arlo Ultra Camera LED
- Tips for optimal WiFi performance
- Magnetic mount
- Install the Arlo Outdoor Mount
- Install an Anti-Theft Mount
- Connect your camera to the Arlo solar panel (sold separately)
- Your Arlo Ultra camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Ultra Basics
- 4. Access your Arlo account
- 5. Ultra Image Quality Features
- 6. Modes, Rules, and Alerts
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule your camera rules
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Custom modes
- Detect audio alarms with your Ultra camera
- 7. Change Your Arlo Settings
- 8. Use SD Card Storage
- 9. USB Storage
- 10. Arlo Connect
- 11. FAQs and Troubleshooting
- FAQs
- Battery FAQs
- The Arlo app doesn’t recognize my device
- Troubleshoot two-step verification
- Activity zones and CVR aren’t working
- Troubleshoot Arlo Geofencing
- Can’t see video streams in a browser
- WiFi signal interference
- Not receiving push notification alerts
- Arlo Smart Alarm Detection isn’t working
- Verify that the SmartHub or base station is online
- The SmartHub or base station is offline
- Reset the SmartHub to factory settings
- Reset a Base Station to factory settings
- 12. Rechargeable Battery Safety
89FAQs and Troubleshooting
Ultra Series 4K UHD Wire-Free Security Camera System
User Manual
The base station resets.
The LED behavior during the reset depends on your base station model.
• The Base Station VMB4500 has one LED on the front. The LED blinks alternating blue
and amber.
• The Base Station VMB4000 has three LEDs on the front. The LEDs blink amber.
The base station reboots.
2. Wait for the base station to nish rebooting before you unplug it, turn it o, or use the Arlo
app to set it up.
3. To add the Base Station with Siren to your Arlo account and set it up, open the Arlo app
and tap New to Arlo?.
4. Follow the setup instructions.
If your Arlo cameras were synched or paired to the SmartHub, you might need to synch or
pair the cameras to the base station again.