User Manual

48
6. Change Your Settings
Once you set up your Arlo account, you can access it by using the Arlo app on a
smartphone or tablet, or from a computer using a web browser. If you’re using a
computer, enter https://my.arlo.com/#/login in the address bar of the browser.
Two-step verication
Two-step verication helps protect your account by adding another layer of security
when you log in to your Arlo account. Arlo will verify your identity anytime you sign in
with a new device. You can have up to ve different two-step verication methods, in
addition to the email address associated with your Arlo account.
Note: If you’re a Friend on someone’s Arlo account, and the account owner sets up
two-step verication, you don’t have to use two-step verication to log in. Likewise, if
you set up two-step verication as a Friend on an Arlo account, the account owner is
not affected.
To sign in with two-step verication, you must rst enter your email address and
password. Then, you must authenticate your identity with a security code (delivered
by SMS text message or email) or conrmation from an already trusted device.
Requiring two pieces of information helps to prevent any unwanted log in, even if
someone has your Arlo account password.
• Push notication. When someone attempts to log in to your Arlo account on a
new device, Arlo sends a push notication to a previously trusted (and currently
logged in) iOS or Android device. Tap the push notication on the trusted device
to approve or deny the log in.
• SMS text message. When someone attempts to log in to your Arlo account,
Arlo sends a text message to the phone number that you veried for two-step
verication. Enter the security code from the text message to complete the log in.
• Email. If you can’t access a trusted device with push notications, or if you can’t
receive SMS text messages, you can request to have a security code sent to the
email associated with your Arlo account.