User Manual

69FAQs and Troubleshooting
Pro 3 Wire-Free Security Camera System
User Manual
Why does one Arlo camera battery drain faster than another Arlo camera
battery?
Your Arlo Pro 3 Camera is exible and you can use it in a wide range of environments.
Your environment might include elements that affect battery life. In some cases your
Arlo Pro 3 Camera may use more battery life than others:
• All Arlo cameras work well in the dark. They use infrared sensors to monitor
motion in the dark. These use more battery power than cameras monitoring
motion in a well-lit room.
• Arlo Pro 3 Cameras work well when they are as far away as 300 feet from the
SmartHub. Cameras positioned farther away from the SmartHub use more battery
power than cameras positioned close to the SmartHub.
• Your Arlo camera lets you choose the quality level of the video it records. Cameras
set to high-quality video recording use more battery power than cameras set to
low-quality video recording.
Does my WiFi environment affect my Arlo camera battery?
Yes. If you are in a noisy WiFi environment, your Arlo camera battery might drain
faster. Use a WiFi analyzer to test the WiFi noise in your environment.
CVR isn’t working
These features are available only while the camera is plugged in:
• CVR
• Prebuffering
Note: Connecting your camera to the Arlo Solar Panel (sold separately) to charge the
battery doesn’t provide AC power.
To use CVR, you must plug the camera into an AC power outlet. Your CVR settings
are retained when the camera isn’t plugged in—you don’t need to set them up again
when you plug the camera back in.
Troubleshoot Arlo Geofencing
Each Arlo user has a unique setup environment. These are the most common
geofencing issues.
• Your mobile device isn’t sharing its location information with Arlo. See Prepare
your mobile device for geofencing on page 39.