User Manual

Table Of Contents
72FAQs and Troubleshooting
Pro 3 Wire-Free Security Camera System
User Manual
Check the Arlo app notication settings on an iOS device
Make sure that you allow the Arlo app to receive push notications. The Arlo app
push notications can be disabled on iOS and Android devices.
1. Tap the Settings icon for your iOS device.
2. Tap Notications > Arlo.
3. Make sure that Allow Notication is selected.
Check the Arlo app notication settings on an Android
device
Make sure that you allow the Arlo app to receive push notications. The Arlo app
push notications can be disabled on iOS and Android devices.
1. Tap the Settings icon for your Android device.
2. Tap Application Manager > Arlo.
3. Make sure that the Show Notications setting is selected.
If you said no to push notications at installation
When you install the Arlo app for the rst time, to receive alerts, you must select
Allow when asked if you want Arlo to send you push notications. For iOS apps,
after you respond to this alert, it isn’t presented again unless the device is restored to
factory settings or the app is uninstalled for at least a day.
If you said no on an iOS device, uninstall the app, wait for a day, and then reinstall it,
and allow notications. If you don’t want to wait a day before you reinstall the app,
you can use the system clock on your device to simulate a day. Set the system clock
forward a day or more, turn your device off, and then turn the device back on. After
you reinstall the app, return the system clock to the correct setting.
Arlo Smart Alarm Detection isn’t working
Alarm Detection noties you in your Arlo app when a smoke or carbon monoxide
(CO) detector’s alarm is activated. You need an Arlo Smart subscription to use this
feature (see Detect audio alarms with your Pro 3 Camera on page 43).
Your camera might not detect an alarm in the following situations:
Your alarm doesn’t emit a T3 or T4 alarm pattern.
Multiple overlapping alarms occur.