User Manual
Table Of Contents
- 1. Get to Know Your Arlo Pro 3 Camera
- 2. Get Started
- Connect your SmartHub to the Internet
- The SmartHub LED
- Use the Arlo app for installation and setup
- Insert the battery into your camera
- The camera battery
- The Arlo Pro 3 Camera LED
- Tips for optimal WiFi performance
- Magnetic mount
- Install the Arlo Outdoor Mount
- Connect your camera to the Arlo solar panel (sold separately)
- Your Arlo Pro 3 Camera’s field of view
- Position your camera to detect motion in specific areas
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Pro 3 Basics
- 4. Image Quality Features
- 5. Modes, Rules, and Alerts
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Change motion sensitivity
- Automatically stop recording when motion stops
- Control whether the spotlight turns on when motion is detected at night
- Change audio sensitivity
- Manage alerts
- Schedule your camera rules
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Detect audio alarms with your Pro 3 Camera
- 6. Change Your Settings
- 7. USB Storage
- 8. Arlo Connect
- 9. FAQs and Troubleshooting
- 10. Rechargeable battery safety
74FAQs and Troubleshooting
Pro 3 Wire-Free Security Camera System
User Manual
4. Power cycle your SmartHub.
Unplug the power adapter from the outlet, wait one minute, and reconnect the
power adapter to the outlet. The SmartHub takes one to two minutes to start.
When the LED lights solid blue, your SmartHub is connected to the Internet. If the
LED is amber, continue troubleshooting.
5. Check your router’s DHCP settings and client list.
Make sure that DHCP is enabled and that router’s DCHP client list supplied an IP
address to the SmartHub. (If it did, the SmartHub appears in the client list.) For
more information, see your router documentation.
6. If you were previously able to connect your SmartHub to the Internet but now can’t
connect, check the router’s security settings and rmware to make sure that no
changes were made since the last time it successfully connected.
You might want to temporarily lower the security settings on the router or
temporarily place the SmartHub in the DMZ to rule out any rewall restrictions. If
you make these changes, power cycle your SmartHub as described in Step 4.
7. Check to make sure that ports 443 and 80 are open on your router.
Note: If you don’t manage your Internet environment, contact your IT department
for assistance with any rewall or router congurations. The SmartHub can’t
connect through most proxy servers. Check with your IT team and Internet service
provider (ISP) about ways to bypass any proxy servers. Ask your IT team to make
sure that ports 443 and 80 are open.
8. Perform a factory reset on your SmartHub.
For more information, see Reset the Arlo SmartHub to factory settings on page
75.
If you are still unable to get your SmartHub to connect, visit support.arlo.com and
submit a support case describing the steps you took and provide the following
information:
• SmartHub serial number.
• User name (email address used to register your Arlo account).
• Internet service provider (ISP) name.
• Internet connection type (DSL, cable, and so on) and speed (Arlo requires at
least 1 Mbps upstream).
• Internet router model.
• List of other devices connected directly to your router.
• The last time and place that your SmartHub connected to the Internet.