Arlo Ultra Wire-Free Camera User Manual
Contents 1. Get to Know Arlo Ultra 5 Get the Arlo app..............................................................................................................5 Meet your Arlo Ultra Camera.........................................................................................6 Meet Your Arlo SmartHub..............................................................................................7 2. Get Started 8 Connect your SmartHub to the Internet.................................................
4. Image Quality Features 28 High Dynamic Range (HDR).........................................................................................28 Local 4K streaming and recording..............................................................................28 HEVC 4K playback supported devices.......................................................................29 Start 4K streaming.........................................................................................................
Change the SD card overwrite setting.......................................................................52 Format a microSD card.................................................................................................52 Safely eject an SD card.................................................................................................52 View videos on a microSD card...................................................................................53 8. FAQs and Troubleshooting 54 FAQs....
1. Get to Know Arlo Ultra Your Arlo Ultra 4K wire-free security camera delivers the ultimate peace of mind with advanced video and audio quality. The camera displays a wide, panoramic view with enhanced color night vision. The integrated spotlight lights up the night or helps to ward off unwanted visitors. Advanced noise-cancelling technology also minimizes background noise for crystal clear, two-way conversations.
Arlo Ultra Meet your Arlo Ultra Camera Your Arlo Ultra consists of two parts, the housing and the camera with a battery compartment. Arlo Ultra camera features • • • • 4K & HDR. See a crystal clear picture in every detail through Arlo Ultra’s new high performance lenses. Enhanced night vision. See what’s lurking with color night vision allowing you to see video in color rather than traditional black and white. Integrated spotlight.
Arlo Ultra Meet Your Arlo SmartHub The Arlo SmartHub helps to protect your footage by adding a secure, personal network to your router. SmartHub also helps to regulate WiFi traffic, improves battery life, and comes with local storage (microSD cards are sold separately). The Arlo SmartHub is compatible with Arlo Ultra and all previous Arlo wire-free cameras. SmartHub features: • Additional WiFi radios to build the smart security ecosystem.
2. Get Started Connect your SmartHub to the Internet The Arlo SmartHub connects to your home network and allows you to view your camera streams from anywhere. 1. Connect the SmartHub to your router with an Ethernet cable. 2. Connect the AC adapter to the SmartHub and plug it in. The LED on the front of the SmartHub lights. SmartHub LED The SmartHub LED indicates the status of the SmartHub. The SmartHub blinks once when it is first powered on. Then the LED lights as follows: • Solid blue.
Arlo Ultra Camera Use the Arlo app for installation and setup You must use the Arlo app to install and set up your Arlo SmartHub and Arlo Ultra Camera. The Arlo app guides you through setup in this order: 1. Create your Arlo account. You use the same account to manage all your Arlo devices. 2. Connect the Arlo SmartHub to the Internet and add it to your account. 3. Add each Arlo Ultra camera and pair it with the Arlo SmartHub.
Arlo Ultra Camera Arlo Ultra Camera LED The LED on the camera lights when the camera is powered on. The LED changes color and blinks depending on the battery charge and to indicate the status of activities such as pairing the camera and updating the camera firmware. • Slow blinking blue. The camera is in the process of pairing with the SmartHub. • Blinking amber. The camera is out of range, a connection error occuring during pairing, or the camera battery charge is low (15% or less).
Arlo Ultra Camera Magnetic mount Arlo Ultra comes with a new, magnetic-based mounting solution that provides articulation in ways never before possible. The newly designed mount perfectly mates with the shape of the camera, providing new mounting scenarios that were never before possible, including mounting from a ceiling. It also has a built in groove where you can hide your cable and provide strain relief for those situations where you want to keep the camera mounted and plugged into a wall source.
Arlo Ultra Camera 3. Snap the magnetic mount onto the screw and the stopper. The mount clicks into place. 4. Attach your Arlo Ultra camera to the wall mount. The magnet in the mount holds the camera onto the mount. 5. Adjust the Arlo Ultra camera to your preferred viewing angle. Note: You can replace the battery in Arlo Ultra cameras without removing the camera housing from the indoor wall mount. Install a screw mount Some Arlo Ultra kits include a screw mount. Screw mounts are also sold separately. 1.
Arlo Ultra Camera Find a good spot to detect motion When positioning your Arlo Ultra camera, keep these tips in mind: • Place your camera so the area you want to monitor is within the camera’s field of view. • Mount your camera at least 7 feet (2 meters) above the floor or the ground and aim it slightly downward for the best sensor performance. • Place your camera so that side-to-side traffic crosses its field of view.
Arlo Ultra Camera Change the field of view 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the camera. 4. Tap Video Settings > Video Mode. 5. Tap a field of view to automatically apply it to your camera. Position your camera Camera positioning is available only when the camera is not streaming, recording motion, or using the Motion Detection test. During camera positioning, the camera streams video as fast as possible, without buffering.
Arlo Ultra Camera 6. Move the slider to adjust the motion sensitivity level as needed. 7. Edit the rule for your camera to enter the motion sensitivity level that you want to use. See Change motion sensitivity on page 34. Arm your camera to detect motion You control when your camera detects motion and the rules it uses to record and alert you by selecting a mode. The Arlo app comes with four modes, Armed, Disarmed, Schedule, and Geofending. You can customize each mode and you can also create custom modes.
3. Arlo Ultra Basics When you open the Arlo app, the Devices page displays your camera feeds. Tap to turn the camera siren on and off. Camera feed This camera is armed to detect sound and motion. Number of new recordings Tap to open a menu This camera is disarmed. The icons for sound and motion detection are gray. SmartHub or base station settings Camera icon Located below each camera feed Tap a button to go to Devices, Library, Modes, or Settings.
Arlo Ultra Camera View your camera feeds 1. Open the Arlo app. 2. Tap the camera feed. The camera feed updates and camera feed icons display. 3. To stop viewing and listening to the live feed, tap the Stop icon . Local live 4K streaming You can live stream in 4K from Arlo Ultra if you use the Arlo app on a mobile device that is on the same local network as the Arlo SmartHub.
Arlo Ultra Camera 5. To pan and zoom using a computer, do the following: • Click the Zoom icon. • Use your mouse to move around the frame. Pan and zoom live video with Smart Zoom When you’re viewing a live stream recording, Smart Zoom lets you zoom into any area of the recording up to 8x. The image quality of the zoomed-in area doesn’t deteriorate, allowing you to view a zoomed-in image with true 1080p video resolution.
Arlo Ultra Camera Record clips from live video 1. Open the Arlo app. 2. Tap the camera feed image. 3. Tap Record to begin recording. This icon turns red to indicate that you are recording the live feed. 4. To stop recording, tap Record again. Take a snapshot from live video 1. Open the Arlo app. 2. Tap the camera feed image. 3. Tap Snapshot . The snapshot is saved in your library. Talk and Listen The Ultra camera includes microphones that allow you to talk and listen.
Arlo Ultra Camera Turn the camera spotlight on and off Your Arlo Ultra camera spotlight can be used at night for better video quality. You can turn the spotlight on and off. When your camera is armed and detects motion at night, the spotlighton turns on. You can adjust the spotlight behavior and brightness. Turn the spotlight on and off from the camera feed 1. Open the Arlo app. 2. Tap the camera feed. 3. Tap Spotlight . 4. To adjust the brightness, tap and hold the icon and adjust the slider. 5.
Arlo Ultra Camera Change the camera order 1. Open the Arlo app. 2. Tap Settings. 3. Under SYSTEM, tap Device Order. 4. If you are using a smartphone or tablet, tap Edit at the top of the page. A list icon displays. 5. Tap and hold the list icon and drag each device to the correct position on the list. 6. Tap Save. Invert a Camera Feed You can invert the video feed image. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the camera. 4. Tap Video Settings. 5. Rotate the image.
Arlo Ultra Camera 5. Tap +. An activity zone box displays in the camera feed image. 6. Move the zone to the desired position in the camera feed image. 7. To change the size or shape of the zone, drag the 8-points on the edges of the zone. 8. To reposition the zone, tap and hold the zone and move it. 9. To customize the zone name, tap Edit and enter a name. If you’re using a web browser, click > next to the zone name. 10. Tap Save. Change an activity zone 1. Open the Arlo app. 2. Tap Settings > My Devices.
Arlo Ultra Camera 4. Under VIDEO, tap Activity Zones. 5. Tap a zone to select it. 6. Delete the device. On an iOS device, slide the motion detection zone to the left and tap Delete. On an Android device, slide the motion detection zone to the left. Cloud recordings Arlo Ultra cameras record when they are in an armed mode and they detect motion or sound. Your Arlo recordings are sent to your Arlo account in the cloud for storage in your library. Recordings are encrypted with your user name and password.
Arlo Ultra Camera Use the filter You can use the filter to find and view recordings based on criteria that you select. 1. Open the Arlo app. 2. Tap Library. 3. Tap Filter in the upper left corner of the page. 4. Tap the filtering criteria that you want to use. 5. Tap Done. Turn off the filter 1. Open the Arlo app. 2. Tap Library. 3. Tap Filter in the upper left corner of the page. 4. Tap Reset. 5. Tap Done. Download recordings 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Download. 5.
Arlo Ultra Camera Share recordings 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Share. 5. Share the file. Donate recordings for research You can donate video or snapshot files to Arlo to use for research and development of Arlo products. 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Donate. 5. Tap OK to confirm. Delete recordings 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Delete. 5. Tap OK to confirm.
Arlo Ultra Camera Charge your camera battery Your camera battery comes partially charged. Plugging in the camera charges the battery. 1. Snap the magnetic power cable into the camera’s power input. 2. Connect the AC adapter to the power cable and plug it in. Note: You can buy spare rechargeable batteries and charge them in the Arlo Dual Charging Station (sold separately). Replace a camera battery You can leave the camera housing in place so the camera position stays the same. 1.
Arlo Ultra Camera 3. Remove the battery by pulling on it until it slides out of the camera. 4. Align the battery and insert it into the battery compartment. The battery only inserts one way. The LED on the Arlo Ultra camera blinks blue. 5. Insert the camera into the camera housing until it clicks into place. To do this, place your thumbs on either side of the lens and push on both sides of the camera.
4. Image Quality Features High Dynamic Range (HDR) HDR solves the problem with over- or under-exposed images of scenes with both bright and dark areas in the same picture. Arlo Ultra automatically determines when to use HDR. HDR is optimized for outdoor environments. Your Ultra camera comes set to use HDR automatically, but you can turn it on and off. See Turn Auto HDR on and off on page 47. Local 4K streaming and recording 4K means you can see more details in every image, even when zoomed in.
Arlo Ultra Camera HEVC 4K playback supported devices High Efficiency Video Coding (HEVC) is a video compression standard that enables you to download and stream 4K videos with ease. To use HEVC on the Arlo app, you must use a supported device and meet the minimum requirements. To support HEVC, your device must: • Run iOS 9.0 or higher (Apple devices). • Run Android 5.0 or higher (Android devices). • Have the latest version of the Arlo app (for mobile). • Use a web browser that supports HEVC.
Arlo Ultra Camera • You subscribed to the Arlo Premier Video add-on service to store motion recordings in 4K quality to the Arlo Cloud to access wherever you have a mobile date connection. Turn local live streaming off and on 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Video Settings. 5. Tap Local 4K Live Streaming. Local live streaming toggles off and on. Turn 4K video recording off and on 1. Open the Arlo app. 2. Tap SmartHub/Base Station/Bridge > Storage Settings. 3.
Arlo Ultra Camera Adjust your Arlo Ultra camera settings in the Arlo app in this order: 1. Change the power management settings on each camera to Optimized. Note: Do this on one camera at a time. See Change the video quality and battery usage on page . 2. Change the power management settings on each camera to Best Battery Life. See Change the video quality and battery usage on page . 3. Turn off 4K microSD card recording. See Turn SD card recording off and on on page . 4.
Arlo Ultra Camera 5. Tap Auto Zoom and Track. Use Auto Zoom and Track when you’re live streaming 1. Open the Arlo app. 2. Tap the camera feed. 3. Pinch and drag to zoom in to any area you would like to see enhanced. 4. Let go after you have zoomed in. An indicator on the live feed shows that Arlo is enhancing the image.
5. Modes, Rules, and Alerts Modes and rules let you tell your Arlo system what to do in different situations. For example, you can set your Arlo system to record a video when it detects motion and send you an email alert. Modes Modes let you tell your Arlo cameras to respond differently at different times. For example, you probably don’t want to receive an alert about motion in the living room while you’re doing yoga there.
Arlo Ultra Camera Select a mode You can select a mode or set modes to activate according to a schedule. 1. Open the Arlo app. 2. Tap Mode. 3. Tap the SmartHub. A list of modes displays. 4. Tap a mode to activate it. The mode that you selected turns on immediately. The mode stays active until you change it. Rules Each mode uses one or more rules to control your Arlo system. You can set these options. • • • Trigger device. The trigger device is the camera that detects motion or sound.
Arlo Ultra Camera 6. Under If the following, tap Edit next to Motion is detected. 7. Move the slider to adjust the sensitivity level for motion detection for this camera. If you used a mobile device to specify the settings, your settings are saved. 8. If you used a browser to specify the settings, click Save. Automatically stop recording when motion stops 1. Open the Arlo app. 2. Tap Mode. 3. Tap the SmartHub. 4. Tap Edit next to the mode. 5. Under Then do the following, tap Edit next to Record video.
Arlo Ultra Camera 5. Tap Spotlight to toggle the setting off and on. Change audio sensitivity 1. Open the Arlo app. 2. Tap Mode. 3. Tap the SmartHub. 4. Tap Edit next to the mode. 5. Under If the following, tap Edit next to Audio is detected. 6. Move the slider to the desired level of audio detection. If you used a mobile device to specify the settings, your settings are saved. 7. If you used a browser to specify the settings, click Save.
Arlo Ultra Camera Schedule your camera rules You can set a schedule to arm and disarm cameras automatically. Schedules recur weekly. For example, the schedule for Tuesday is repeated every Tuesday as long as the schedule is turned on. Arlo is preconfigured with this schedule: • • Monday through Friday, 8:00 a.m. to 5:00 p.m. All motion sensors are on. All other times. All motion sensors are off. Add a schedule 1. Open the Arlo app. 2. Tap Mode. 3. Tap the SmartHub. 4. Tap Schedule 5. Tap Edit .
Arlo Ultra Camera Set up geofencing Geofencing is a virtual fence around a location called a zone. You can use Arlo geofencing to arm, disarm, or resume schedule modes when your mobile device is in zone or out of zone. To set up geofencing, you must use your mobile device and allow the Arlo app to use your location. Geofencing accuracy For accuracy, geofencing uses a combination of GPS, cellular data, and WiFi data.
Arlo Ultra Camera 6. To change the radius setting, tap Radius and select a radius size. Radius size sizes are Small, Medium, and Large (approximately 150 meters, 250 meters, and 500 meters, respectively). 7. Tap Device Location and enter a name for your location. 8. Tap Away Mode and select a mode. Your camera uses the Away mode when your mobile device is outside the radius of your camera’s location. Most people select Armed, Schedule, or Custom Mode so that the camera detects motion while they’re gone. 9.
Arlo Ultra Camera Enable or disable geofencing for friends’ mobile devices 1. Open the Arlo app. 2. Tap Mode. 3. Tap the SmartHub. 4. Tap the Edit icon next to Geofencing. 5. Tap Enabled Devices. A list of mobile devices displays. A check mark appears next to the device name when geofencing is enabled. 6. Tap one or more mobile devices. The device location displays as either In Zone or Out of Zone. 7. To disable geofencing, tap the mobile device again. The check mark disappears when geofencing disabled.
Arlo Ultra Camera 6. Select the trigger device and tap Next. This is the camera that detects motion and/or sound. 7. Enter the trigger device settings for the When motion is detected and When audio is detected sections and then tap Next. 8. Use the slider to set the motion sensitivity for the trigger device and tap Next. Higher motion sensitivity settings usually trigger your camera to capture videos more frequently. 9. Set the audio sensitivity for the trigger device and tap Next. 10.
6. Change Your Settings Change your password and user name Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone or tablet, or from a computer using a web browser. If you’re using a computer, enter https://my.arlo.com/#/login in the address bar of the browser. 1. Open the Arlo app. 2. Tap Settings > Profile. 3. Enter the new user name and password. On an iOs device, tap Edit at the top of the page. On an Android device, tap the tab for each field and then tap OK.
Arlo Ultra Camera Friends who are granted access rights can also: • Play and pause video footage • Record video footage • Mute the speaker • Access and change modes • View motion detection statuses • Manually record • Take snapshots • Mark as a favorite, share, download, and delete video footage • Use a camera’s microphone Add a friend 1. Open the Arlo app. 2. Tap Settings. 3. Under ACCOUNT, tap Grant Access. 4. Tap Add or +. 5. Enter your friend’s first name, last name, and email address.
Arlo Ultra Camera 4. Tap the friend, and tap Edit . 5. Tap cameras to select or deselect them. 6. Tap Allow Access Rights. Selecting Allow Access Rights allows this friend to change your account and camera settings. 7. Tap Done. Delete a friend 1. Open the Arlo app. 2. Tap Settings. 3. Under ACCOUNT, tap Grant Access. 4. Select the friend, and tap Edit . 5. Tap Delete Friend. 6. Tap Yes. Change the time zone 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the SmartHub. 4. Tap Time Zone. 5.
Arlo Ultra Camera Change the camera name 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Edit next to the camera name. 5. Enter a new name that reminds you of the camera’s location, such as Garage or Front Door. Camera names are limited to 32 characters. 6. Tap Save. Turn on Smart Zoom 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Video Settings. 5. Tap Smart Zoom. Turn off the camera LED The LED on the camera lights in different colors.
Arlo Ultra Camera Change the video quality and battery usage You can set the video resolution as Best Video, Optimized, or Best Battery Life. Using the Best Battery Life setting reduces the WiFi bandwidth that is required. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Video Settings > Power Management. 5. Tap to select Best Battery Life, Optimized, or Best Video. Turn color video recording at night off and on 1. Open the Arlo app. 2. Tap Settings > My Devices. 3.
Arlo Ultra Camera Turn Auto HDR on and off 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Video Settings. 5. Tap Auto HDR. If you’re using an Android device, tap the slider. Change the camera audio settings You can adjust the settings to reduce wind noise, turn the microphone off and on, and adjust the speaker. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. If you’re using a mobile device, tap Audio Settings. 5.
Arlo Ultra Camera You can also control whether the spotlight comes on automatically when your Arlo Ultra camera detects motion at night. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Video Settings > Low Light Settings. 5. Tap Spotlight. The Spotlight setting toggles off and on. When the Spotlight setting is set to the On position, the spotlight automatically turns on when your Arlo camera detects motion at nigiht. SmartHub settings You can view or change SmartHub settings.
Arlo Ultra Camera 4. Tap Flicker Adjustment. 5. Tap a setting. Restart the SmartHub 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the SmartHub. 4. Scroll down and tap Restart. View device information You can view the firmware version, hardware version, and the serial number 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the device. 4. Tap Device Info. Remove a device from your account 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4.
7. Use SD Card Storage You can insert a microSD card into your Arlo SmartHub and store your Arlo recordings both in the cloud and on the SD card. If the SmartHub is not connected to the Internet, recordings continue to be saved on the microSD card. If you have an active live stream connection between an Arlo Ultra camera and a SmartHub, then you can record to a microSD card. Your Arlo app notifies you if the SD card is low on storage space or is full.
Arlo Ultra Camera View the SD card status 1. Open the Arlo app. 2. Tap SmartHub/Base Station/Bridge. 3. Check the SD card icon icon is yellow . . When a microSD card is inserted in the SmartHub, this 4. To view more information about the microSD card status, under LOCAL STORAGE, tap Storage Settings. The SD Card Status displays GOOD or shows if the SD card needs to be formatted, or is full. The Arlo app also notifies you if this occurs.
Arlo Ultra Camera 2. Tap SmartHub/Base Station/Bridge 3. Select the SmartHub. 4. Tap Storage Settings > 4K Video Recording. Local 4K recording toggles off and on. Change the SD card overwrite setting By default, if the SD card fills up, the oldest Arlo recording is erased to make room for new recordings. Files on the SD card that are not in the Arlo folder are not deleted to make room for Arlo recordings. You can change the setting so that no Arlo recordings are automatically erased. 1. Open the Arlo app.
Arlo Ultra Camera 4. Wait for the Unmounting SD Card progress message to close. 5. Remove the SD card from your SmartHub by pressing in on the edge of the card until it ejects. WARNING: Do not interrupt power to the SmartHub or remove the SD card while unmounting the SD card. 6. The SD card icon changes from yellow to gray to indicate that no microSD card is in the slot. Arlo SD card recording is disabled until you insert another SD card.
8. FAQs and Troubleshooting FAQs Does Arlo Ultra output 4K resolution? Yes. Arlo Ultra outputs 3840x2160 resolution at 16x9 aspect ratio. For more information, see Chapter 4. Image Quality Features on page 28, What is High Dynamic Range (HDR)? HDR solves the problem with over- or under-exposed images of scenes with both bright and dark areas in the same picture. Arlo Ultra automatically determines when to use HDR. HDR is optimized for outdoor environments.
Arlo Ultra Camera Battery FAQs How can I recharge the camera battery? Your rechargeable battery is ready for use when it leaves the factory. You can use the power adapter cable to plug the camera into an electrical outlet to charge the battery. You can also use the Arlo Dual Charging Station (sold separately) to charge the battery. You can purchase a spare battery and the charging station. Then you can put the spare battery into the camera while you recharge the battery.
Arlo Ultra Camera How can I extend the camera battery life? To extend the battery life, follow these tips: • Check your camera’s video quality and battery usage setting. To extend your battery life, select the Best Battery Life setting. This setting trades video quality for improved battery life. (See Verify that the Arlo SmartHub is online on page 59.) • Normal usage is defined as four minutes of viewing or recording per day with the camera in the Optimized setting.
Arlo Ultra Camera WiFi signal interference Environments with multiple WiFi networks, WiFi devices, or frequencies can cause signal interference with your Arlo system. Minimize the number of networks, WiFi devices, and transmitted frequencies in the area where you place your SmartHub and cameras. Also, place your camera at least 1 to 3 feet (30 to 100 centimeters) from the SmartHub, and allow at least 6½ feet (2 meters) between cameras.
Arlo Ultra Camera 3. Select the SmartHub. A list of modes displays. 4. Tap Edit next to Armed. 5. Tap Edit next to the rule. 6. Under Alert, make sure that the Push Notification check box is selected. 7. If you made changes, tap Save. Check the Arlo app notification settings on an iOS device Make sure that you allow the Arlo app to receive push notifications. The Arlo app push notifications can be disabled on iOS and Android devices. 1. Tap the Settings icon for your iOS device. 2.
Arlo Ultra Camera Verify that the Arlo SmartHub is online To determine whether your SmartHub is online, check the Internet LED on the front of the SmartHub: • If the LED is solid blue, the SmartHub is connected to the Internet. • If the LED is amber, the SmartHub isn’t connected to the Internet. If you are not at the same location as your Arlo SmartHub, log in to your Arlo account: • If you can review the video feed from each of your cameras, your SmartHub is connected to the Internet.
Arlo Ultra Camera When the LED lights solid blue, your SmartHub is connected to the Internet. If the LED is amber, continue troubleshooting. 5. Check your router’s DHCP settings and client list. Make sure that DHCP is enabled and that router’s DCHP client list supplied an IP address to the SmartHub. (If it did, the SmartHub appears in the client list.) For more information, see your router documentation. 6.
Arlo Ultra Camera Reset the Arlo SmartHub to factory settings Performing a factory reset returns your SmartHub to the default settings. It also removes the serial number from your Arlo account. 1. Use a straightened paper clip to press and hold the Reset button on the back of the SmartHub for about 10 seconds. When the SmartHub reset completes, the LEDs on the front of the SmartHub blink amber. When the LEDs stop blinking amber, your SmartHub reboots. The SmartHub is removed from your Arlo account. 2.
9. Rechargeable Battery Safety Safety rules for rechargeable batteries Arlo Ultra Cameras use rechargeable batteries and can go wherever you need them. But ALL batteries can EXPLODE, CATCH FIRE, and CAUSE BURNS if disassembled, punctured, cut, crushed, short-circuited, incinerated, or exposed to water, fire, or high temperatures, so handle them with care. To use rechargeable batteries safely, follow these guidelines: • ALWAYS store spare batteries in a cool, dry, ventilated area.
Support For product updates and web support, visit http://www.arlo.com/en-us/support/. Arlo Technologies, Inc. 2200 Faraday Ave. Suite 150 Carlsbad, CA 92008 USA Document publication date: March 2019 PN 202-11887-02 Trademarks © Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Amazon and all related logos are trademarks of Amazon.com, Inc.
