User Manual
Table Of Contents
- 1. Get to Know Arlo Ultra
- 2. Get Started
- Connect your SmartHub to the Internet
- SmartHub LED
- Use the Arlo app for installation and setup
- Insert the battery into your camera
- Tips for optimal WiFi performance
- Magnetic mount
- Install a screw mount
- Find a good spot to detect motion
- Arlo Ultra’s field of view
- Position your camera
- Test motion detection
- Arm your camera to detect motion
- 3. Arlo Ultra Basics
- View your camera feeds
- Look back video
- Record clips from live video
- Take a snapshot from live video
- Talk and Listen
- Turn the camera spotlight on and off
- Turn the camera siren on and off
- Customize your camera feed image
- Motion detection activity zones
- Cloud recordings
- View recordings and snapshots
- Download recordings
- Charge your camera battery
- Replace a camera battery
- 4. Image Quality Features
- 5. Modes, Rules, and Alerts
- 6. Change Your Settings
- 7. Use SD Card Storage
- 8. FAQs and Troubleshooting
- 9. Rechargeable Battery Safety
29Image Quality Features
Arlo Ultra Camera
User Manual
HEVC 4K playback supported devices
High Efciency Video Coding (HEVC) is a video compression standard that enables
you to download and stream 4K videos with ease. To use HEVC on the Arlo app, you
must use a supported device and meet the minimum requirements.
To support HEVC, your device must:
• Run iOS 9.0 or higher (Apple devices).
• Run Android 5.0 or higher (Android devices).
• Have the latest version of the Arlo app (for mobile).
• Use a web browser that supports HEVC.
Note: Check if your web browser supports HEVC, visit
https://caniuse.com/#feat=hevc.
HEVC is supported on the following devices:
• iPhone 7/7 Plus or newer.
• iPad Pro or newer.
• Samsung Galaxy S7/S7 Plus or newer.
• Galaxy Note 8 or newer.
• Google Pixel/Pixel XL or newer.
• Huawei P9 or newer.
• Xiaomi Mi 5 or newer.
• LG G5 or newer.
• HTC U10 or newer.
• Sony Xperia X or newer.
• Moto Z or newer.
• OnePlus 3 or newer.
Start 4K streaming
You can view live video in 4K from Arlo Ultra in these ways:
• Your computer or mobile device is connected to the same local network as your
Arlo SmartHub or base station. This lets you live stream 4K content.
• You inserted a microSD card into your SmartHub and selected 4K video recording.
This lets you record all motion events in 4K quality. See Turn local 4K recording off
and on on page 51.