User Manual

Table Of Contents
54
8. FAQs and Troubleshooting
FAQs
Does Arlo Ultra output 4K resolution?
Yes. Arlo Ultra outputs 3840x2160 resolution at 16x9 aspect ratio. For more
information, see Chapter 4. Image Quality Features on page 28,
What is High Dynamic Range (HDR)?
HDR solves the problem with over- or under-exposed images of scenes with both
bright and dark areas in the same picture. Arlo Ultra automatically determines when
to use HDR. HDR is optimized for outdoor environments.
Is Arlo Ultra backward compatible with my existing Arlo System?
No, the Arlo Ultra camera is not backwards compatible with older generation Arlo
base stations. At this time, you cannot sync an Arlo Ultra camera with a base station
other than the Arlo SmartHub.
Can I use Arlo Ultra indoors and outdoors?
Yes. Arlo Ultra is outdoor weather-resistant. It is wire-free and does not require
continuous power. With an additional, outdoor-rated charge cable, you can use Arlo
Ultra outdoors.
Note: When you eject and expose the inside compartment of the camera, it is no
longer weather-resistant.
What is the auto zoom and track feature?
When Arlo Ultra detects motion, it automatically zooms in and tracks the motion for
you. This tracking shows up as curated clips that are stored in the cloud for your easy
access and playback. The curated clips in the cloud are 1080p resolution.
What is the minimum upload bandwidth speed required?
Arlo recommends an average upload bandwidth speed of 4 Mbps per camera.