User Manual

55FAQs and Troubleshooting
Arlo Ultra Camera
User Manual
Battery FAQs
How can I recharge the camera battery?
Your rechargeable battery is ready for use when it leaves the factory. You can use
the power adapter cable to plug the camera into an electrical outlet to charge the
battery. You can also use the Arlo Dual Charging Station (sold separately) to charge
the battery. You can purchase a spare battery and the charging station. Then you can
put the spare battery into the camera while you recharge the battery. The charging
station can recharge two batteries simultaneously.
What do I need to know about using Arlo cameras in cold weather?
Cold temperatures can affect any battery’s capacity, due to the chemistry of batteries.
This means that if you install your Arlo camera outside in cold temperatures, you
might notice a shorter battery duration for the camera, or a faster than expected drop
in the displayed battery capacity.
Why does one Arlo camera battery drain faster than another Arlo camera battery?
Your Arlo camera is exible and you can use it in a wide range of environments. Your
environment might include elements that affect battery life. In some cases your Arlo
Ultra camera may use more battery life than others:
• Arlo cameras work well in the dark. They use infrared sensors to monitor motion in
the dark. These use more battery power than cameras monitoring motion in a well-
lit room.
• Arlo cameras work well when they are as far away as 300 feet from the SmartHub.
Cameras positioned farther away from the SmartHub use more battery power than
cameras positioned close to the SmartHub.
• Arlo cameras let you choose the quality level of the videos that they record.
Cameras set to high-quality video recording use more battery power than cameras
set to low-quality video recording.
Does my WiFi environment affect my Arlo camera battery?
Yes. If you are in a noisy WiFi environment, your Arlo camera battery might drain
faster. Use a WiFi analyzer to test the WiFi noise in your environment.
What is the battery life for rechargeable batteries?
The camera rechargeable battery life is four to six months with normal usage and can
be extended for optimal usage if you use key settings and follow certain tips. The
cameras offer the best battery life when set up to record when they detect motion.