User Manual

61FAQs and Troubleshooting
Arlo Ultra Camera
User Manual
Reset the Arlo SmartHub to factory settings
Performing a factory reset returns your SmartHub to the default settings. It also
removes the serial number from your Arlo account.
1. Use a straightened paper clip to press and hold the Reset button on the back of
the SmartHub for about 10 seconds.
When the SmartHub reset completes, the LEDs on the front of the SmartHub
blink amber. When the LEDs stop blinking amber, your SmartHub reboots. The
SmartHub is removed from your Arlo account.
2. To add the SmartHub and set it up, wait for the LEDs to light solid blue and then
open the Arlo app.
3. Tap New to Arlo?.
4. Follow the setup instructions.
If your Arlo cameras were paired to the SmartHub, you might need to pair the
cameras to the SmartHub again.