Warranty Guide

ManualsBrandsArmstrong Ceilings ManualsCeiling Grid Trim5400800MAR

The Armstrong

Easy Elegance™, StyleStix™ and Metallaire™ products are warranted to be free from defects in materials or factory workmanship

from the date of installation for as long as you own your home when used under normal conditions. (Except for obvious defects in materials or factory

workmanship, which Armstrong World Industries must be notiﬁ ed of within 30 days of the date of installation.)

Warranty Conditions

All Easy Elegance, StyleStix and Metallaire products must be installed and maintained in accordance with the Armstrong World Industries written installation

instructions in effect at the time of installation. This warranty is not transferable and applies to the original purchaser only.

Prior to installation, the ceiling product must be kept clean and dry in an environment that is between 32° F (0°C) and 120°F (49°C) and not subject to

Abnormal Conditions. Abnormal Conditions include exposure to chemical fumes, corrosive agents (such as chlorine), vibrations, ﬁ re, and water, freezing

temperatures, accident or any other form of abuse, or excessive dirt or dust buildup. If subject to Abnormal Conditions, where possible, the products should

be removed immediately and replaced once the conditions are normal.

Lifetime Limited Warranty For Easy Elegance

™

, StyleStix

™

And Metallaire

™

Products

WHAT OUR WARRANTIES MEAN

Our warranties are our promise to you that the Armstrong

ceiling and Armstrong installation materials you’ve purchased will be free from manufacturing

defects. Because our products are designed and engineered to be used together for the best performance possible, we warrant that Armstrong ceilings and

Armstrong installation materials, if used together, will be free from manufacturing defects as outlined below.

Please read all of the following terms carefully as this warranty may be affected by installation methods and materials used and site conditions.

Armstrong World Industries does not authorize any person to assume or extend any other warranty obligation or liability on its behalf.

What will Armstrong World Industries do?

If a manufacturing defect does occur within the terms and conditions of this warranty, you will be supplied with new material to replace the defective ceiling

product. The replacement materials will be of the same or similar design and quality.

What does this warranty not cover?

• Damage that may occur due to Abnormal Conditions described above is not covered by this warranty.

• This warranty does not cover damage caused by improper maintenance, improper installation, or by use contrary to our recommendations, such as use

outdoors or on surfaces other than ceilings.

• This warranty does not cover normal wear and tear or shade changes due to exposure to smoke, fumes, leaks, or abuse.

• This warranty does not cover labor charges to replace obvious visual defect in the material at time of installation.

• We exclude and will not pay any consequential or incidental damage, loss or expense other than to the ceiling system itself.

• This warranty is not transferable and applies to the original purchaser only. It does not apply to materials graded second or odd lot.

• This warranty does not cover differences between samples or product photographs and actual product purchased.

Additional Note: Armstrong World Industries cannot guarantee that the published surface burning characteristics, ﬁ re resistance ratings, acoustical

performance, dimensional stability/sag or light reﬂ ectance will remain the same after repainting panels. All warranties will be voided by ﬁ eld painting.

How do you get service?

You must notify the retailer who sold you the material, in writing, of any product failure covered by this warranty within 30 days of ﬁ rst observation of failure.

If you are unable to contact your retailer, or if you notiﬁ ed your retailer of a defect and have not received satisfaction, please contact us at:

Armstrong World Industries, Inc

Attn: Customer Focus Center

P.O Box 3001

Lancaster, PA 17604

1-877-ARMSTRONG (276-7876)

ceilings.com

How does state law apply?

This warranty gives you speciﬁ c legal rights and you may also have other rights, which vary from state to state. Some jurisdictions do not allow exclusion

or limitation of incidental or consequential damages or other limitations on implied warranties, so the limitation(s) or exclusion(s) in this warranty may not

apply to you.

THIS EXPRESS WARRANTY CONSTITUTES THE ENTIRE OBLIGATION OF ARMSTRONG WORLD INDUSTRIES AND THERE ARE NO OTHER WARRANTIES

EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY USE OR PURPOSE WHATSOEVER. THE ARMSTRONG

LIABILITY IS LIMITED TO THAT SET FORTH BELOW IN THIS WARRANTY. ARMSTRONG IS NOT LIABLE FOR ANY INSTALLATION OR REMOVAL COSTS

UNDER THIS WARRANTY, NOR IS RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR COSTS UNDER THIS WARRANTY.

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Summary of content (2 pages)

PAGE 1
Lifetime Limited Warranty For Easy Elegance™, StyleStix™ And Metallaire™ Products WHAT OUR WARRANTIES MEAN Our warranties are our promise to you that the Armstrong® ceiling and Armstrong installation materials you’ve purchased will be free from manufacturing defects.
PAGE 2
Installation of the products shall be carried out where the temperature is between 32°F (0°C) and 120°F (49°C). It is not necessary for the area to be enclosed and for HVAC systems to be functioning and in continuous operation. All wet work (plastering, concrete, etc.) must be complete and dry, and the products must be protected from the elements such as rain, snow, etc. These systems cannot be used in exterior applications.