Warranty Information

ARMSTRONG FLOORING LIMITED WARRANTY – LUXURY FLOORING
WHAT IS COVERED?
RESIDENTIAL
For residential installations, Armstrong warrants its regular
(first quality) floor products to be free from manufacturing
defects for (see applicable products and years below) from
the date of purchase; if installed according to the Vivero™,
Luxe Plank
®
and Rigid Core Elements™ installation
instructions and the approved application listing, F-8591,
the products:
• Will not wear through*
• Will not stain from common household stains
• Will not contain manufacturing defects
• Will not rip or tear from normal household use
• Will not permanently indent from normal household use
†
• Will not bottom-up discolor from underlayment panels
(including lauan), as well as alkali, mold or mildew growth
• The edges of the flooring will not curl
COMMERCIAL
For commercial installations, Armstrong warrants its regular
(first quality) floor products are warranted to be free from
manufacturing defects and will not wear through the printed
image for the term length of the warranty coverage as
set forth below in the Limited Warranty Term Length for
Applicable Products and Years section, starting from the
date of purchase, installed according to the Vivero, Luxe
Plank and Rigid Core Elements installation instructions and
the approved application listing, F-8591 available at www.
armstrong.com.
WHAT DOES 100% WATERPROOF MEAN?
When exposed to water Vivero, Luxe Plank tiles/planks
and Rigid Core Elements are waterproof and will not
swell, buckle or lose integrity. If exposure to water
occurs, all Vivero, Luxe Plank and Rigid Core Elements
flooring installation systems (IntegriLock
™
System, Lynx
®
Technology, FasTak
™
installation, Rigid Core Technology,
full-spread adhesive and locking) will continue to create
a secure bond. In the case of standing water or flooding,
Vivero, Luxe Plank and Rigid Core Elements flooring will not
act as a waterproofing barrier for the subfloor and/or any
surrounding structure. Any damage to the subfloor and/or
surrounding structure that is caused by standing water or
flooding is not covered by this warranty.
WHAT IS THE ARMSTRONG
PET-FRIENDLY WARRANTY?
When exposed to soiling from pets (domestic dogs and
cats), Vivero luxury flooring will resist stains during the
specific warranty timeframe. However, accidents should be
cleaned up immediately, as the longer they sit, the more
difficult they will be to remove. Any damage to the subfloor
and/or surrounding structure caused by pets is not covered
by this warranty.
WHAT IS NOT COVERED BY
THIS LIMITED WARRANTY?
• Damage caused by fire, flooding, exposure to standing
water or intentional abuse.
• Damage caused by moisture to surrounding structure,
walls, subfloor, fixtures, furniture, underlayment, moldings,
trims, subfloor heating elements, or anything that is not
the structural integrity or dimensional stability of the floor
plank or tile.
• Damage resulting from mold and mildew growth due
to prolonged exposure to moisture. While moisture
will not affect the structure of the plank or tile, when
excessive moisture accumulates (and in particular remains
undiscovered or unaddressed) mold and/or mildew growth
can occur.
• Flooring that is installed outdoors.
• Damage caused by vacuum cleaner beater bar, rolling
caster wheels, and cutting from sharp objects.
– When vacuuming, we recommend using the wand
attachment on your vacuum .
• Indentation or damage from improper loading including
high heels, spiked shoes, rolling loads, chairs or other
furniture not using floor protectors
• Damage caused by abuse such as moving appliances across the
floor without adequate protection. When moving appliances or
heavy furniture, lay a plywood panel on your floor and “walk” the
item across it. This protects your floor from scuffing and tears.
• Loss of gloss/scratching.
• Minor color, shade or texture variations between samples
or printed color photography and the actual material.
• Floors that are graded “irregular” or sold “as is” without warranty.
• Floors that are installed in structures other than owner-
occupied or tenant-occupied residences. (Except products that
are noted as warranted commercial or limited commercial.)
• Discoloration from moisture or underlayment panels after
having been repaired or replaced by Armstrong one time.
• Construction or installation-related damage - including
installation defects due to installations not using the
recommended Armstrong products.
• Failure of the floor to adhere to the subfloor due to, for example,
moisture, alkaline or hydrostatic pressure from the subfloor.
• Inappropriate end-user activities.
WHAT IS EXCLUDED FROM
THIS LIMITED WARRANTY?
THERE ARE NO WARRANTIES BEYOND THIS EXPRESSED
LIMITED WARRANTY. ALL OTHER WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE EXCLUDED.
ARMSTRONG EXCLUDES ANY LIABILITY FOR LOST PROFITS
AND WILL NOT PAY ANY OTHER INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES UNDER THIS
WARRANTY. BY THIS WE MEAN ANY LOSS, EXPENSE, OR
DAMAGE OTHER THAN TO THE FLOORING ITSELF THAT MAY
RESULT FROM A DEFECT IN THE FLOORING. NO IMPLIED
WARRANTIES EXTEND BEYOND THE TERMS OF THIS WRITTEN
WARRANTY. THE REMEDIES CONTAINED HEREIN ARE THE
ONLY REMEDIES AVAILABLE FOR BREACH OF THIS WARRANTY.
Please note: Some jurisdictions do not allow exclusion
or limitations of incidental or consequential damages or
limitations on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to you.
Also note: This limited warranty gives you specific legal
rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.
Non-intended Applications:
• Anywhere commercial cleaning machines will be used
• Assisted-Living
• Large commercial applications (education/institutional,
hospital/health care, large retail, office, hospitality)
For large commercial and institutional applications, please
refer to the Armstrong Flooring Commercial Product Guide,
available online at http://www.armstrong.com/assets/
commflooringna/literature/downloads/F4249.pdf.
† We recommend using floor protectors. As a general rule of thumb, the heavier the item, the wider the floor protectors should be.
* Wear-through is defined as loss of the floor design due to normal household use.
WEAR LAYER THICKNESS MAXIMUM LEVEL OF FOOT TRAFFIC APPLICATIONS AREAS IN APPLICATION
6 mil Residential Residences Homes and multifamily residences
12 mil Light Privately owned businesses, multifamily
units, and activity common areas:
Small retail shops
Small salons
Small restaurants
Doctor/dentist offices
Small Daycare
Sales floors, dining areas, common areas,
activity rooms, corridors, residences
20 mil Heavy
For large commercial and institutional applications, please refer to the Armstrong Flooring Commercial Product Guide, available online at
http://www.armstrong.com/assets/commflooringna/literature/downloads/F4249.pdf.
Non-intended Commercial Applications:
– Anywhere commercial cleaning machines will be used
– Assisted-Living
– Large commercial applications (education/institutional, hospital/health care, large retail, office, hospitality) – over 900 sq ft
Application Guidelines for Armstrong Flooring Residential Products