Warranty

Effective May 2014
armstrong.com/ceilings
Thirty (30) Year Limited Ceiling Systems Warranty
Please read the following terms carefully, as they are affected by the installation conditions. Armstrong does not assume nor does it
authorize any person to assume or extend on its behalf any other warranty obligation or liability. This express warranty constitutes the
entire obligation of Armstrong World Industries, Inc., and there are no other warranties expressed or implied, including any warranty of
merchantability or fitness for any purpose whatsoever.
Products:
ARMATUFF
®
, CALLA
™
, CERAMAGUARD
®
FINE FISSURED
™
, CIRRUS, Clean Room
™
FL, Clean Room VL/VL, CREATE!
™
, DUNE
™
, DUNE
Second Look
®
, ENDURA
™
, FINE FISSURED, FINE FISSURED Open Plan, FINE FISSURED Second Look, GEORGIAN
™
, GRAPHIS
®
Finetex
™
,
GRAPHIS
®
Rustex
™
, KITCHEN ZONE
™
(#673), LYRA
™
, MESA
™
, OPTIMA
®
Open Plan, OPTIMA Plank, OPTIMA Vector
®
, PAINTED NUBBY
™
Open Plan, PEBBLE
™
, RANDOM FISSURED
™
, School Zone
™
FINE FISSURED, SHASTA
®
, TUNDRA
®
, TechZone
™
, ULTIMA
®
, ULTIMA Open
Plan, ULTIMA Vector, PRELUDE
®
XL, PRELUDE ML, PRELUDE XL Fire Guard
™
, PRELUDE PLUS XL Fire Guard, AL PRELUDE PLUS, SS
PRELUDE PLUS and PRELUDE XL for Exterior Applications, SUPRAFINE
®
XL, SUPRAFINE ML, SUPRAFINE XL Fire Guard, 360° Painted,
SILHOUETTE
®
XL 1/4" and 1/8" reveal, AXIOM
®
(all families), PRELUDE Concealed, CONCEALED Z
™
, Co-extruded Aluminum CLEAN
ROOM
™
, INTERLUDE
®
, SONATA
®
, SERPENTINA
®
(including Serpentina Metal Infill Panels), TRIMLOK
®
, DRYWALL, and SHORTSPAN
®
.
(Applies only to products designated with the 30-Year Systems Warranty icon in the product catalog.)
Armstrong Commercial Suspension Systems and Commercial Ceiling products have a 30-year limited systems warranty when installed
together and used under normal conditions. Products covered in this systems warranty are outlined above.
Ceiling panels and suspension systems are warranted to be free from defects in materials or factory workmanship for 30 years from the date
of installation, except for obvious defects in materials or factory workmanship, of which Armstrong must be notified within 30 days of the
date of installation.
Commercial Ceiling panels with HumiGuard
®
Max and HumiGuard Plus performance are warranted to be free from sagging and warping as a
result of defects in materials or factory workmanship for 30 years from the date of installation.
Commercial Ceiling panels with BioBlock
®
Plus protection are warranted to be free from the growth of mold, mildew, and Gram-positive
and Gram-negative odor and stain-causing bacteria for 30 years from the date of installation. Ceiling panels treated with BioBlock Plus
on the painted surface contain a mold-inhibiting agent that provides broad-spectrum control for the growth of mold and mildew over the
warranty period. The ceiling panels also resist the growth of Gram-positive and Gram-negative odor and stain-causing bacteria. Armstrong
HumiGuard Plus fiberglass and HumiGuard Max mineral fiber ceiling panels do not have BioBlock Plus treatment, but are warranted to be
free from the growth of mold, mildew, and odor and stain-causing bacteria for 30 years from the date of installation due to the inherent
characteristics of the products.
Suspension systems are warranted to be free from the occurrence of 50% red rust as defined by ASTM D610 test procedures for 30 years
from the date of installation. All Armstrong limited 30-year warranties are subject to use under normal conditions. Abnormal conditions
include exposure to chemical fumes, vibrations, moisture from conditions such as building leaks or condensation, excessive humidity, or
excessive dirt or dust buildup.
What will Armstrong do?
Subject to confirmation by Armstrong of such product failure, Armstrong will deliver, at Armstrong’s expense, F.O.B., to the place of
installation, new product, of the same or similar type and grade, in an amount equal to that which is determined to be defective.
What does this warranty not cover?
Damage that may occur from vibrations, fire, water, freezing temperature, accident, or any form of abuse or exposure to Abnormal
Conditions is not covered by this warranty. If subject to Abnormal Conditions, the products should be removed immediately and replaced
once the conditions are normal.
Except for HumiGuard Max products, these products cannot be used in exterior applications.
The ceiling product must not be used to support any other material except fiberglass thermal/sound control insulation installed in the
thickness, density, and manner according to Armstrong specifications, except that Mineral Fiber ceiling products can be placed directly on
top of Optima Open Plan ceilings where approved by Armstrong (to achieve acoustical performance).
Except for ceilings with BioBlock Plus, HumiGuard Plus fiberglass, and HumiGuard Max mineral fiber, the growth of mold or bacteria is not
covered by this warranty nor is it the responsibility of Armstrong. All products should be maintained to avoid excessive dirt or dust buildup or
the presence of excessive moisture that would provide a medium for microbial growth on ceiling panels.
THIS EXPRESS WARRANTY CONSTITUTES THE ENTIRE OBLIGATION OF ARMSTRONG AND THERE ARE NO OTHER WARRANTIES
EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE WHATSOEVER.
LIABILITY IS LIMITED TO THAT SET FORTH BELOW AND ARMSTRONG SHALL IN NO EVENT BE LIABLE FOR ANY INSTALLATION OR
REMOVAL COST OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PERSONAL INJURY.
Ceiling SyStemS
Between us, ideas become reality
™