User Manual

Camera Controls 115
Firmware - Software Update Packets (SUPs)
To keep the ALEXA up to date with new features, the camera firmware can be
updated by the user. Download the latest Software Update Packet (SUP) from http://
www.arri.com/camera/digital_cameras and be sure to read the included instructions.
NOTICE
ARRI discourages downgrading cameras to lower SUP versions. Be sure to
carefully read the release notes of the currently installed SUP to find out if
downgrading is possible, and ask your ARRI service center if in doubt.
To update the camera to a new SUP:
1. Copy the new SUP into the Firmware folder on an SD card formatted in the
ALEXA.
2. Load the SD card into the camera.
3. In the System menu, select Firmware.
4. Select Select update file.
5. Select the new SUP from the list on the FIRMWARE (SD CARD) screen.
6. Press both UPDATE buttons simultaneously to update the camera's firmware.
NOTICE
Update duration may differ between camera models. Do not interrupt the update
once it has started. Make sure the camera power supply will remain sufficient for
the duration of the update (approx. 15 minutes).
Select update file Select to update the camera’s firmware. If an SD card
containing update files is loaded in the camera, you can
select an update file from the list and perform an up-
date.
Current version Select to display the release code of current installed
firmware.
Licensed features Select to manage licensed features on the INSTALLED
LICENSES screen.
NOTICE
•
On rare occasions, the update process can fail. If the update procedure fails, try
it again until you succeed.