User's Manual
Table Of Contents
- Table of Contents
- CHAPTER 1 Introduction
- CHAPTER 2 Device Configuration
- Important Safety Instructions
- Motorola® Gateway Status Indicator Lights
- Battery Installation (optional)
- Battery Door Installation Instructions
- Battery Door Removal Instructions
- Cradle Installation Instructions
- Set up the Motorola Gateway
- Accessing the Web Management Interface
- Device Status page
- Tab Bar
- Help
- Links Bar
- Broadband
- Home Network
- Voice
- Firewall
- Diagnostics
- CHAPTER 3 Basic Troubleshooting
- CHAPTER 4 Command Line Interface
- Overview
- Starting and Ending a CLI Session
- Using the CLI Help Facility
- About SHELL Commands
- SHELL Commands
- About CONFIG Commands
- CONFIG Commands
- Connection commands
- Filterset commands
- Queue commands
- IP Gateway commands
- IPv6 Commands
- IP DNS commands
- IP IGMP commands
- NTP commands
- Application Layer Gateway (ALG) commands
- Dynamic DNS Commands
- Link commands
- Management commands
- Remote access commands
- Physical interfaces commands
- PPPoE relay commands
- NAT Pinhole commands
- Security Stateful Packet Inspection (SPI) commands
- VoIP commands
- System commands
- Debug Commands
- CHAPTER 5 Technical Specifications and Safety Information
- Appendix A Motorola® Gateway Captive Portal Implementation
- Appendix B Quality of Service (QoS) Examples
- Index
13
Motorola
®
Gateway Status Indicator Lights
Colored LEDs on your Motorola
®
Gateway indicate the status of various port activity.
Motorola® Gateway
NVG589 status indicator lights
LED Action
Power*
Solid Green = The device is powered.
Flashing Green = A Power-On Self-Test (POST) is in progress
Flashing Red = A POST failure (not bootable) or device malfunction occurred.
Orange/Amber = during firmware upgrade (see below)
Off = The unit has no AC power.
*During
Firmware
Upgrade
During the software installation, you will lose internet and phone service. The LEDs will func-
tion as follows:
1. As firmware is being loaded into flash, the LEDs will operate normally as described.
2. The installation will take a few minutes –
During this phase, the Power LED willl flash Orange/Amber during firmware upgrade
(flash writing to memory) and all other LEDs will be off.
3. The Gateway will restart automatically.
As the device reboots, the POWER ON LED behavior will happen.
During
Boot
process
• Power LED = GREEN/FLASH
• All other LED = OFF
If the device does not boot, and fails its self test or fails to perform initial load of the boot-
loader:
• Power LED = RED/FLASH
• ALL other LED = OFF
If the device boots and then detects a failure:
Power LED = GREEN/FLASH starting POST and then all LEDs will FLASH RED, including
Power LED.
Battery
Solid Green = Battery in place but not being used.
Flashing Green = Battery charging.
Solid Red = Battery backup mechanism has a fault.
Flashing Red = Battery needs to be replaced.
Solid Amber = Battery in use.
Flashing Amber = Low battery.
Off = No battery or battery has no charge.
Cycle between all colors = Battery conducting self-test.
Side View
Power
Battery
Ethernet
Wireless
HomePNA
USB
Broadband 1
Broadband 2
Service
Phone 1
Phone 2