User's Manual
Table Of Contents
- Table of Contents
- CHAPTER 1 Introduction
- CHAPTER 2 Device Configuration
- Important Safety Instructions
- Motorola® Gateway Status Indicator Lights
- Battery Installation (optional)
- Battery Door Installation Instructions
- Battery Door Removal Instructions
- Cradle Installation Instructions
- Set up the Motorola Gateway
- Accessing the Web Management Interface
- Device Status page
- Tab Bar
- Help
- Links Bar
- Broadband
- Home Network
- Voice
- Firewall
- Diagnostics
- CHAPTER 3 Basic Troubleshooting
- CHAPTER 4 Command Line Interface
- Overview
- Starting and Ending a CLI Session
- Using the CLI Help Facility
- About SHELL Commands
- SHELL Commands
- About CONFIG Commands
- CONFIG Commands
- Connection commands
- Filterset commands
- Queue commands
- IP Gateway commands
- IPv6 Commands
- IP DNS commands
- IP IGMP commands
- NTP commands
- Application Layer Gateway (ALG) commands
- Dynamic DNS Commands
- Link commands
- Management commands
- Remote access commands
- Physical interfaces commands
- PPPoE relay commands
- NAT Pinhole commands
- Security Stateful Packet Inspection (SPI) commands
- VoIP commands
- System commands
- Debug Commands
- CHAPTER 5 Technical Specifications and Safety Information
- Appendix A Motorola® Gateway Captive Portal Implementation
- Appendix B Quality of Service (QoS) Examples
- Index
Administrator’s Handbook
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Below are some specific tests:
* SKIPPED: The test was skipped because a test on which it depended failed.
* PENDING: The test timed out without producing a result. Try running the test again.
* WARNING: The test was unsuccessful. The Service Provider equipment your Modem connects to
may not support this test.
Action If PING fails, possible causes are:
From the Check Connection page:
Ping the internet default gateway IP address DSL is down, DSL settings are incorrect; Gate-
way’s IP address or subnet mask are wrong; gate-
way router is down.
Ping an internet site by IP address Site is down.
Ping an internet site by name Servers are down; site is down.
From a LAN PC:
Ping the Modem’s LAN IP address IP address and subnet mask of PC are not on the
same scheme as the Modem; cabling or other con-
nectivity issue.
Ping an internet site by IP address PC's subnet mask may be incorrect, site is down.
Ping an internet site by name DNS is not properly configured on the PC, site is
down.
Result Meaning