Motorola SURFboard® SBG941 Series Wireless Cable Modem Gateway* User Guide *SBG941 SBG941U SBG941E SBG941UE
B © 2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola, Inc. MOTOROLA and the Stylized M logo are registered in the US Patent & Trademark Office. SURFboard is a registered trademark of General Instrument Corporation, a wholly-owned subsidiary of Motorola, Inc.
B Contents Safety and Regulatory Information Introduction Inside the Box...................................................................................................................................5 Minimum System Requirements .....................................................................................................6 Contact Information ..........................................................................................................................
B Ping Utility ................................................................................................................................25 Traceroute Utility......................................................................................................................26 Status Event Log Page ...................................................................................................................27 Status Configuration Page .............................................................
B Configuring a Wireless Client for WEP ....................................................................................66 Configuring a Wireless Client with the Network Name (SSID)................................................66 Troubleshooting Solutions .........................................................................................................................................67 Front Panel LEDs and Error Conditions ........................................................................
B Safety and Regulatory Information i IMPORTANT SAFETY INSTRUCTIONS Read This Before You Begin When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to all safety precautions. Retain the instructions for future reference.
B • It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the device by local lightning strikes and other electrical surges. • Do not cover the device or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device free from vibration and dust. • Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals.
B The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to comply with these guidelines. SECURITY WARNING: This device allows you to create a wireless network. Wireless network connections may be accessible by unauthorized users. For more information on how to protect your network, see Setting Up Your Wireless LAN or visit the Motorola website.
B To reduce potential radio interference to other users, the antenna types and their gains were so chosen that the equivalent isotropically radiated power (e.i.r.p) is not more than that permitted for successful communications. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
B Introduction 1 The Motorola SBG941 Wireless Cable Modem Gateway can be used in households with one or more computers capable of wireless and/or wired connectivity for access to the modem. This guide provides product overview and setup information for the SBG941. It also provides instructions for installing the cable modem and configuring the wireless, Ethernet, router, DHCP, and security settings.
B You will need a 75-ohm coaxial cable with F-type connectors to connect the SBG941 to the nearest cable outlet. If a TV is connected to the cable outlet, you may need a 5- to 900 MHz RF splitter and two additional coaxial cables to use the TV and SBG941. Minimum System Requirements The SBG941 is compatible with the following operating systems: • • • Windows XP Service Pack 2 or later Windows Vista Service Pack 1 or later MAC 10.
B Product Overview 2 Front Panel Overview The SBG941 front panel contains indicator lights and the WPS button which is used to configure a Wi-Fi Protected Security (WPS)-enabled device to automatically connect to the SBG941 wireless network.
B LED Flashing On 6 WIRELESS Green: Wi-Fi enabled with encrypted wireless data activity. Long/short flash indicates mobile pairing in progress. Amber: Wi-Fi enabled with unencrypted wireless data activity. Green: Wireless pairing success-fully established between the SBG941 and another Wi-Fi enabled device on your network — printer, PDA, laptop, etc. Amber: Mobile pairing was successful. LED turns green after five minutes.
B Item Description ETHERNET 1 2 3 4 (continued) 10/100 LED — Indicates the connection data rate • Green LED is ON — Indicates a 100Base-T data connection • Amber LED is ON — Indicates a 10Base-T negotiated data rate • Amber LED is FLASHING — Indicates there is activity on the Ethernet connection when in 10Base-T rate • Amber LED is OFF— Indicates the device is not powered on or there is no 10Base-T connection 2 USB For Windows only, used for connecting a PC to the SBG941U.
B Installing the Modem 3 This section provides information on setting up and installing the SBG941 wireless gateway. For information on the WLAN setup, see Setting Up Your Wireless LAN. CAUTION: This product is for indoor use only. Do not route the USB and/or Ethernet cable(s) outside of the building. Exposure of the cables to lightning could create a safety hazard and damage the product. Cabling the SBG941 Before starting, power on your computer and check that the SBG941 is unplugged. 1.
B 7. Check that the LEDs on the front panel cycle through the following sequence: SBG941 LED Activity During Startup LED Description POWER Turns on when AC power is connected to the modem. Indicates that the power is connected properly. RECEIVE Flashes while scanning for the downstream receive channel. Changes to solid green when the receive channel is locked. SEND Flashes while scanning for the upstream send channel. Changes to solid green when the send channel is locked.
B Connecting to the Internet After installing the modem, check that you can connect to the Internet. You can retrieve an IP address for your computer’s network interface using one of the following options: • • Retrieve the statically-defined IP address and DNS address Automatically retrieve the IP address using the Network DHCP server The modem provides a DHCP server on its LAN. Motorola recommends that you configure your LAN to obtain the IPs for the LAN and DNS server automatically.
B 8. Close the Local Area Connection Properties window and then exit the Control Panel. 9. When you complete the TCP/IP configuration, go to Verifying the IP Address in Windows XP. Configuring TCP/IP in Windows Vista 1. Open the Control Panel. 2. Double-click Network and Internet to display the Network and Internet window. 3. Double-click Network and Sharing Center to display the Network and Sharing Center window. 4.
B Check the following: • • Your cable connections Whether you can see cable-TV channels on your television After successfully verifying your cable connections and proper cable-TV operation, you can renew your IP address, see Renewing Your IP Address. Verifying the IP Address in Windows Vista Do the following to verify the IP address: 1. On the Windows Desktop, click Start. 2. Click All Programs. 3. Click Accessories. 4. Click Run to display the Run window. 5.
B Wall Mounting the Modem If you choose to wall mount the modem, do the following before starting: • Locate the unit as specified by the local or national codes governing residential or business cable TV and communications services. • Follow all local standards for installing a network interface unit/network interface device (NIU/NID). • Make sure the AC power plug is disconnected from the wall outlet and all cables are removed from the back of the modem before starting the installation.
B 4.00" (10.20 cm) 4.00" (10.
B Basic Configuration 4 For more advanced configuration information, see Configuring TCP/IP and Setting Up Your Wireless LAN. For normal operation, you do not need to change most default settings. The following caution statements summarize the issues you must be aware of: CAUTION: To prevent unauthorized configuration, change the default password immediately when you first configure the SBG941. See Changing the SBG941 Default Password. Firewalls are not foolproof.
B 5. Click Login to display the SBG941 Status Connection page. The Status Connection page provides the following status information on the network connection of the SBG941: • • RF Downstream Channel, which uses lower cable frequencies to transmit data RF Upstream Channel, which uses higher cable frequencies to receive data Click the Refresh button in your web browser any time you want to refresh the information on this page.
B SBG941 Menu Options Bar The SBG941 Menu Options bar is displayed along the top of the SBG941 Configuration Manager window. When a menu option is selected, a top-level page for that option is displayed. Configuration Manager Menu Options Bar Menu Option Pages Function Status Provides information about the SBG941 hardware and software, MAC address, cable modem IP address, serial number, and related information. You can also monitor your cable system connection.
B SBG941 Submenu Options Additional features for each menu option are displayed by clicking a Submenu Option in the left panel of each page. Changing the SBG941 Default Password Do the following to change the default password: 1. On the SBG941 Status page, click the Security submenu option. 2. In the Password Change Username field, type your new user name. 3. In the New Password field, type your new password (this field is case sensitive). 4.
B Getting Help To retrieve help information for any menu option, click help on that page. See the sample Firewall help page shown below: You can use the Windows scroll bar to view additional items on the help screens. Gaming Configuration Guidelines The following provides information about configuring the SBG941 firewall and DMZ for gaming. Configuring the Firewall for Gaming By default, the SBG941 firewall is enabled.
B You may need to create custom port triggers to enable other games to operate properly. To create custom port triggers, see the Advanced Port Triggers Page. Configuring a Gaming DMZ Host CAUTION: The gaming DMZ host is not protected by the firewall. It is open to communication or hacking from any computer on the Internet. Consider carefully before configuring a device to be in the DMZ. Some games and game devices require: • • The use of random ports. The forwarding of unsolicited traffic.
B 5 Status Pages The SBG941 Status pages provide information about the SBG941 hardware and software, MAC address, cable modem IP address, serial number, and related information. You can also monitor your cable system connection. Additional pages provide diagnostic tools and allow you to change your SBG941 user name and password. You can click any Status submenu option to view or change the status information for that option.
B Field Descriptions for the Status Connection Page Field Description Startup Procedure Startup status information about the cable modem. Downstream Channel Status information about the RF downstream channels, including downstream channel frequency and downstream signal power and modulation. Upstream Channel Status information about the RF upstream channels, including upstream channel ID and upstream signal power and modulation.
B Changing the SBG941 Default Password 1. In the Password Change Username field, type your new user name. 2. In the New Password field, type your new password (this field is case-sensitive). 3. In the Re-Enter New Password field, type your new password again (this field is case-sensitive). 4. In the Current Username Password field, type your old password. 5. Select Yes if you want to reset the user name and password to the original factory settings. 6. Click Apply to update the user name password.
B Testing Network Connectivity with the SBG941 To check connectivity between the SBG941 and other devices on the SBG941 LAN, perform the following test: 1. Select Ping from the Select Utility drop-down list. 2. Enter the IP address of the computer you want to Ping in the Target field. 3. Enter the data packet size in bytes in the Ping Size field. 4. Enter the number of ping attempts in the No. of Pings field. 5. Enter the time between Ping send operations in milliseconds in the Ping Interval field. 6.
B 5. In the Resolve Host field, select On to list the names of hosts found during the Traceroute operation, or select Off to list only the hosts IP addresses. 6. After entering the Traceroute parameters, click Start Test to begin the Traceroute operation. The Traceroute results will display in the Results pane. When done, click Clear Results to delete the Traceroute results in the Results pane. Status Event Log Page This page lists the critical system events in chronological order.
B Basic Pages 6 The SBG941 Basic Pages allow you to view and configure SBG941 IP-related configuration data, including Network Configuration, WAN Connection Type, DHCP, and DDNS. The Backup option allows you to save a copy of your SBG941 configuration on your computer. You can click any Basic submenu option to view or change the configuration information for that option. Basic Setup Page This page allows you to configure the basic features of your SBG941 gateway related to your ISP connection.
B Field Description LAN IP Address Enter the IP address of the SBG941 on your private LAN. MAC Address Media Access Control address — a set of 12 hexadecimal digits assigned during manufacturing that uniquely identifies the hardware address of the SBG941 Access Point. WAN IP Address The public WAN IP address of your SBG941 device, which is either dynamically or statically assigned by your ISP.
B Basic DHCP Page This page allows you to configure and view the status of the optional internal SBG941 DHCP (Dynamic Host Configuration Protocol) server for the LAN. CAUTION: Do not modify these settings unless you are an experienced network administrator with strong knowledge of IP addressing, subnetting, and DHCP. Field Descriptions for the Basic DHCP Page Field Description DHCP Server Select Yes to enable the SBG941 DHCP Server. Select No to disable the SBG941 DHCP Server.
B Field Description WINS Addresses Specifies up to three Windows Internet Name Service (WINS) Server Addresses. When done, click Apply to save your changes. To renew a DHCP client IP address, choose Select and then click Force Available. Basic DDNS Page This page allows you to set up the Dynamic Domain Name System (DDNS) service.
B Basic Backup Page This page allows you to save your current SBG941 configuration settings locally on your computer or restore previously saved configurations. Field Descriptions for the Basic Backup Page Field Description Restore Lets you restore a previously saved configuration. Backup Lets you create a backup copy of the current configuration. Restoring Your SBG941 Configuration 1.
B 7 Advanced Pages The SBG941 Advanced Pages allow you to configure the advanced features of the SBG941: • • • • • • • IP Filtering MAC Filtering Port Filtering Port Forwarding Port Triggers DMZ Host Routing Information Protocol (RIP) Setup You can click any Advanced submenu option to view or change the advanced configuration information for that option. Advanced Options Page This page allows you to set the operating modes for adjusting how the SBG941 device routes IP traffic.
B Field Descriptions for the Advanced Options Page Field Description WAN Blocking Prevents the SBG941 Configuration Manager or the PCs behind it from being visible to other computers on the SBG941 WAN. Checkmark Enable to turn on this option. IPsec PassThrough Enables the IPsec Pass-Through protocol to be used through the SBG941 Configuration Manager so that a VPN device (or software) may communicate properly with the WAN. Checkmark Enable to turn on this option.
B Advanced IP Filtering Page This page allows you to define which local PCs will be denied access to the SBG941 WAN. You can configure IP address filters to block Internet traffic to specific network devices on the LAN by entering starting and ending IP address ranges. Note that you only need to enter the LSB (Least-significant byte) of the IP address; the upper bytes of the IP address are set automatically from the SBG941 Configuration Manager’s IP address.
B Advanced MAC Filtering Page This page allows you to define up to twenty Media Access Control (MAC) address filters to prevent PCs from sending outgoing TCP/UDP traffic to the WAN via their MAC addresses. This is useful because the MAC address of a specific NIC card never changes, unlike its IP address, which can be assigned via the DHCP server or hard-coded to various addresses over time.
B Advanced Port Filtering Page This page allows you to define port filters to prevent all devices from sending outgoing TCP/UDP traffic to the WAN on specific IP port numbers. By specifying a starting and ending port range, you can determine what TCP/UDP traffic is allowed out to the WAN on a per-port basis. Note: The specified port ranges are blocked for ALL PCs, and this setting is not IP address or MAC address specific.
B Advanced Port Forwarding Page This page allows you to run a publicly accessible server on the LAN by specifying the mapping of TCP/UDP ports to a local PC. This enables incoming requests on specific port numbers to reach web servers, FTP servers, mail servers, etc. so that they can be accessible from the public Internet. A table of commonly used Port numbers is also displayed on the page for your convenience.
B Advanced Port Triggers Page This page allows you to configure dynamic triggers to specific devices on the LAN. This allows for special applications that require specific port numbers with bi-directional traffic to function properly. Applications such as video conferencing, gaming, and some messaging program features may require these special settings. The Advanced Port Triggers are similar to Advanced Port Forwarding except that they are not static ports held open all the time.
B Field Description Protocol Select TCP, UDP, or Both from the drop-down list. Enable Select checkbox to activate the IP port triggers. Advanced DMZ Host Page This page allows you to specify the default recipient of WAN traffic that NAT is unable to translate to a known local PC.
B automatically identifies and uses the best known and quickest route to any given destination address. To help reduce network congestion and delays, the Advanced RIP setup is used in WAN networks to identify and use the best known and quickest route to given destination addresses. RIP is a protocol that requires negotiation from both sides of the network (i.e., CMRG and CMTS). The ISP would normally set this up to match their CMTS settings with the configuration in the CMRG.
B Field Description packet, and it also indicates the authentication algorithm. RIP Reporting Interval Determines how long before a RIP packet is sent out to the CPE. RIP Destination IP Address Location where the RIP packet is sent to update the routing table in your CPE. RIP Destination IP Subnet Mask Specifies which CPE you want to receive the RIP packet.
B 8 Firewall Pages The SBG941 Firewall Pages allow you to configure the SBG941 firewall filters and firewall alert notifications. The SBG941 firewall protects the SBG941 LAN from undesired attacks and other intrusions from the Internet. It provides an advanced, integrated stateful-inspection firewall supporting intrusion detection, session tracking, and denial-of-service attack prevention. The firewall: • Maintains state data for every TCP/IP session on the OSI network and transport layers.
B Firewall Web Content Filter Page This page allows you to configure the firewall by enabling or disabling various Web filters related to blocking or exclusively allowing different types of data through the Configuration Manager from the WAN to the LAN. Java Applets, Cookies, ActiveX controls, popup windows, and Proxies can be blocked from this page. Firewall Protection turns on the Stateful Packet Inspection (SPI) firewall features.
B Firewall Local Log Page This page allows you to set up how to send notification of the firewall event log in either of the following formats: • • Individual e-mail alerts sent out automatically each time the firewall is under attack Local log is stored within the modem and displayed in table form on the Local Log page Field Descriptions for the Firewall Local Log Page Field Description Contact Email Address Your email address SMTP Server Name Name of the e-mail (Simple Mail Transfer Protocol) serv
B Firewall Remote Log Page This page allows you to send firewall attack reports out to a standard SysLog server so many instances can be logged over a long period of time. You can select individual attack or configuration items to send to the SysLog server so that only the items of interest will be monitored. You can log permitted connections, blocked connections, known Internet attack types, and CMRG configuration events.
B 9 Parental Control Pages The SBG941 Parental Control Pages allow you to configure access restrictions to a specific device connected to the SBG941 LAN. You can click any Parental Control submenu option to view or change the configuration information for that option. Parental Control User Setup Page This page is the master page. Each user is linked to a specified time access rule, content filtering rule, and login password to get to the filtered content.
B Field Descriptions for the Parental Control User Setup Page Field Description Add User Adds a user to set the parental controls for a specific user. User Settings Select the user for whom you want to modify access restrictions. Checkmark Enable to select the user. Click Remove User to delete the user from Parental Controls. Password Enter a user password to log onto the Internet. Re-Enter Password Enter the password again for confirmation.
B Parental Control Basic Setup Page This page allows you to set rules to block certain kinds of Internet content and certain Web sites. After you have changed your Parental Control settings, click the appropriate Apply, Add, or Remove button. Click Refresh in your web browser window to view your current settings.
B Parental Control Time of Day Access Policy Page This page allows you to block all Internet traffic to and from specified devices on your SBG941 network based on the day and time settings you specify. You can set policies to block Internet traffic for the entire day or just certain time periods within each day for specific users. You can add up to 30 eight-character categories (filter names) with different day and time settings. You enter a name for each time filter in the Add New Policy field.
B Parental Control Event Log Page This page displays the Parental Control event log report.
B Wireless Pages 1 0 The SBG941 Wireless Pages allow you to configure your wireless LAN (WLAN). You can click any Wireless submenu option to view or change the configuration information for that option. WPA or WPA2 encryption provides higher security than WEP encryption, but older wireless client cards may not support the newer WPA or WPA2 encryption methods. Wireless 802.11 Radio Page This page allows you to configure the Wireless Radio parameters, including the current country and channel number.
B Field Description SBG941. Wireless 802.11 Primary Network Page This page allows you to configure the Primary wireless network. Field Descriptions for the Wireless 802.11 Primary Network Page Field Description Primary Network When set to Enabled, beacon frames are transmitted with the Primary Network SSID. Network Name (SSID) Sets the Network Name (also known as SSID) of the Primary wireless network. This is a 1-32 ASCII character string.
B Field Description WPA/WPA2 Encryption When using WPA or WPA2 authentication, these WPA encryption modes can be set: TKIP, AES, or TKIP + AES. AES (Advanced Encryption Standard) provides the strongest encryption, while TKIP (Temporal Key Integrity Protocol) provides strong encryption with improved compatibility. The TKIP + AES mode allows both TKIP and AES-capable clients to connect. WPA Pre-Shared Key Sets the WPA Pre-Shared Key (PSK).
B Field Description 802.1x Authentication This is another type of authentication and is used on top of WEP. 802.1x Authentication is a much stronger type of authentication than WEP. Network Key 1 – 4 Sets the static WEP keys when WEP encryption is enabled. • Enter five ASCII characters or 10 hexadecimal digits for a 64-bit key. • Enter 13 ASCII characters or 26 hexadecimal digits for a 128-bit key.
B Wireless 802.11 Guest Network Page This page allows you to configure a secondary guest network on the wireless interface. This network is isolated from the LAN. Any clients that associate with the guest network SSID will be isolated from the private LAN and can only communicate with WAN hosts. Field Descriptions for the Wireless 802.11 Guest Network Page Field Description Guest Network You may have several different wireless Guest Networks running with different options.
B Field Description Guest Network Name (SSID) Assigns a unique network name (SSID) for the guest network, which appears in the beacon frames. Closed Network With a closed network, users type the SSID into the client application instead of selecting the SSID from a list. This feature makes it slightly more difficult for the user to gain access. DHCP Server Enables the DHCP server to give out leases to guest network clients from the specified lease pool.
B Wireless 802.11 Advanced Page This page allows you to configure data rates and Wi-Fi thresholds. Field Descriptions for the Wireless 802.11 Advanced Page Field Description 54g™ Mode Sets these network modes: 54g Auto 54g Performance 54g LRS 802.11b only 54g Auto accepts 54g, 802.11g, and 802.11b clients, but optimizes performance based on the type of connected clients. 54g Performance accepts only 54g clients and provides the highest performance throughout; nearby 802.
B Field Description are mixed wireless networks in the surrounding area from 802.11a/b/g networks. Afterburner™ Technology This is also a performance-enhancing Wi-Fi technology that enhances the existing 802.11g standard by increasing throughput by 40 percent. Rate Forces the transmission rate for the AP to a particular speed. Auto will provide the best performance in nearly all situations. Output Power Sets the output power as a percentage of the hardware’s maximum capability.
B Wireless 802.11 Access Control Page This page allows you to configure the Access Control to the AP as well as status on the connected clients. Field Descriptions for the Wireless 802.11 Access Control Page Field Description MAC Restrict Mode Selects whether wireless clients with the specified MAC address are allowed or denied wireless access. Select Disabled to allow all clients. MAC Address A list of wireless client MAC addresses to allow or deny based on the Restrict Mode setting.
B Wireless 802.11 Wi-Fi Multimedia Page This page allows you to configure the Wi-Fi Multimedia (WMM) Quality of Service (QoS). Field Descriptions for the Wireless 802.11 Wi-Fi Multimedia Page Field Description WMM Support Sets WMM support to Auto, On, or Off. If enabled (Auto or On), the WME Information Element is included in beacon frame. No-Acknowledgement Sets No-Acknowledgement support to On or Off. When enabled, acknowledgments for data are not transmitted.
B Field Description EDCA AP Parameters Specifies the transmit parameters for traffic transmitted from the AP to the STA in four Access Categories: Best Effort (AC_BE) Background (AC_BK) Video (AC_VI) Voice (AC_VO) Transmit parameters include Contention Window (CWmin and CWmax), Arbitration Inter Frame Spacing Number (AIFSN), and Transmit Opportunity Limit (TXOP Limit). There are also two AP-specific settings: Admission Control and Discard Oldest First.
B Wireless 802.11 Bridging Page This page allows you to configure the WDS features. Field Descriptions for the Wireless 802.11 Bridging Page Field Description Wireless Bridging Enables or disables wireless bridging. Remote Bridges Table of remote bridge MAC addresses authorized to establish a wireless bridge. Up to four remote bridges may be connected. Typically, you will also have to enter your AP’s MAC address on the remote bridge.
B Encrypting Wireless LAN Transmissions To prevent unauthorized viewing of data transmitted over your WLAN, you must encrypt your wireless transmissions.
B Installing Wireless Clients Note: Use the SBG941 Installation CD-ROM to set the client security. The passcode is located on the MAC Label. For each wireless client computer (station), install the wireless adapter by following the instructions supplied with the adapter. Be sure to: 1. Insert the CD-ROM for the adapter in the CD-ROM drive on the client. 2. Install the device software from the CD or the modem. 3. Insert the adapter in the PCMCIA or PCI slot or connect it to the USB port. 4.
B Configuring a Wireless Client for WEP If you enabled WEP and set a key by configuring WEP on the SBG941, you must configure the same WEP key on each wireless client. The SBG941 cannot authenticate a client if: • • Shared Key Authentication is enabled on the SBG941 but not on the client The client WEP key does not match the SBG941 WEP key For all wireless adapters, you must enter the 64-bit or 128-bit WEP key generated by the SBG941.
B Troubleshooting A If the solutions listed here do not solve your problem, contact your service provider. Before calling your service provider, try pressing the Reset button on the rear panel of the SBG941. Note: Pressing RESET restores the default settings. You will lose your custom configuration settings, including Parental Control, Firewall and Advanced settings. Resetting the SBG941 may take five to 30 minutes.
B Problem Possible Solution Wireless client(s) cannot send or receive data Perform the first four checks in “Cannot send or receive data.” Check the Security Mode setting on the Wireless Primary Network Page: • If you enabled WPA and configured a passphrase on the SBG941, be sure each affected wireless client has the identical passphrase. If this does not solve the problem, check whether the wireless client supports WPA.
B B Software License & Warranty SURFboard SBG941 Wireless Cable Modem Gateway Motorola, Inc. Home & Networks Mobility Solutions Business (“Motorola”) 101 Tournament Drive Horsham, PA 19044 IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU INSTALL, DOWNLOAD OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S CABLE DATA PRODUCT (THE “CABLE DATA PRODUCT”).
B The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility. MOTOROLA AND ITS 3RD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES.
B What you must do to obtain warranty service. For Product customer service, technical support, warranty claims, questions about your Internet service or connection, contact your Service Provider. ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED. THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for any and all claims that you may have arising out of or in connection with this Product, whether made or suffered by you or another person and whether based in contract or tort.
Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com MOTOROLA and the Stylized M logo are registered in the US Patent and Trademark Office. All other product or service names are the property of their respective owners. ©2009 Motorola, Inc. All rights reserved.