User's Manual
Table Of Contents
- Patent Notice
- Overview
- Safety Requirements
- Getting Started
- Installing and Connecting your Telephony Gateway
- Configuring Your Ethernet Connection
- Using the Telephony Gateway
- Troubleshooting
- The Telephony Gateway is plugged in, but the Power light is Off
- I'm not getting on the Internet (all connections)
- I'm not getting on the Internet (Ethernet)
- I'm not getting on the Internet (Wireless)
- My wireless Internet connection stops working sometimes
- I can get on the Internet, but everything is slow
- I don't have a dial tone when I pick up the phone - why?
- Glossary
DRAFT
Chapter 6: Using the Telephony Gateway
Release 34 DRAFT 1.6 June 2017 Touchstone TG3452 Telephony Gateway User Guide
© 2017 ARRIS Enterprises LLC. All Rights Reserved. 34
Event Wi-Fi LED Status LED Behavior
Clients found, but
no traffic (2.4 GHz
band only)
Blue (steady)
Clients with active
traffic/WPS (2.4
GHz band only)
Blue (fast blink)
Caution: If all LEDs are blinking blue (fast blink), a grounding defect has been detected.
Unplug the device until the grounding defect can be addressed.
Voice LED
The following table shows light patterns for the Voice LED during normal operation.
Event Voice LED
Status
LED Behavior
Good battery,
AC power
present
Green
(steady)
No battery
backup, AC
power present
Green
(steady)
Good battery,
AC power fail
Blue (steady)
Low or bad
battery
Red (steady)
Off-hook, AC
power present
Alternating
red and green
(slow blink)
Off-hook, AC
power missing
Alternating
red and blue
(fast blink)
Home alarm
triggered
Alternating
green and
blue