Warranty

SOFTWARE LICENSE, WARRANTY, SAFETY, AND REGULATORY INFORMATION

ARRIS

RETAIL DEVICES

Product, excluding Software, will be free from defects in materials and workmanship

under normal use, and (B) with respect to Software, (i) the media on which the

Software is provided will be free from defects in material and workmanship under

normal use, and (ii) the Software will perform substantially as described in its

documentation. This Limited Warranty to you, the original end user customer,

continues (A) for Software and the media upon which it is provided, for a period of

ninety (90) days from the date of purchase from ARRIS or an authorized ARRIS

reseller, and (B) for the Product (excluding Software), for a period of two (2) years

from the date of purchase from ARRIS or from an authorized ARRIS reseller. To

take advantage of this Limited Warranty or to obtain technical support, you must

call the ARRIS toll-free phone number 1-877-466-8646. Technical support charges

may apply. ARRIS’ sole and exclusive obligation under this Limited Warranty for

retail sales shall be to repair or replace any Product or Software that does not meet

this Limited Warranty. All warranty claims must be made within the applicable

Warranty Period.

Limited Warranty for Retail Purchasers (Refurbished Retail Devices)

If you purchased this Product directly from ARRIS or from an authorized ARRIS

retail reseller, ARRIS warrants to you, the original end user customer, that (A) the