Full Product Manual

Chapter 5: Install and connect your telephony modem
PN 365-095-32810 x.2 SBV3202 DOCSIS® 3.0 Telephony Modem for Xfinity® Customers User Guide
© 2018 ARRIS Enterprises, LLC. All rights reserved. 24
Mount the Telephony Modem
You can either mount the SBV3202 on a wall or place it on a desktop. For wall-mount
applications, you can mount the SBV3202 with the indicators facing upward (vertical) or to
the side (horizontal).
Tools and materials
For wall-mounted installations, make sure you have the following tools and materials before
proceeding:
 for mounting on drywall: Two 1/4” (6mm) drywall anchors (not included), two #6 x 1.5”
(38.1 mm) self-tapping panhead screws (not included), and a drill with 1/4” (6mm) bit
(not included).
 for mounting on plywood or studs: two #6 x 1.5” (38.1 mm) self-tapping panhead wood
screws (not included).
 screwdriver (flat-blade or Phillips, depending on what kind of screws you use).
 wall-mount template (included with the SBV3202 Quick Installation Guide.
 transparent tape: for temporarily securing the mounting template to the wall (not
included).
Location
Always position the SBV3202:
 within reach of an AC outlet. The power cord must reach the outlet without stretching
and without adding extension cords.
 near a cable outlet (to avoid long cable runs).
Wall mounting instructions
Note: When mounting the SBV3202 on drywall, try to position the SBV3202 so at least one of
the screws is fastened to a stud. This may prevent the SBV3202 from pulling out of the wall in
the future. To prevent overheating of the SBV3202, do not block the ventilation holes on the
sides of the unit.
1. Position the mounting template on the surface where you intend to mount the SBV3202
and secure in place with transparent tape.